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Concessionary Travel

Enfield Civic Centre, Silver Street, Enfield, London, EN1 3XY

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Access Guide

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Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Enfield.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Enfield Town.

Parking (Blue Badge Parking - Main Entrance)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 220cm x 500cm (7ft 3in x 16ft 5in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Parking (Car Park Entrance)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 290cm x 440cm (9ft 6in x 14ft 5in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the car park entrance.
  • The furthest Blue Badge bay is 12m (13yd 4in) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) by revolving.
  • The door(s) is / are double.
  • The width of the door opening is 300cm (9ft 10in).
  • Comments View
    • There is a single automatic door to the right of the revolving entrance (photograph 3).
    • This door opens away from you to a width of 100cm.

Outside Access (Car Park Entrance)

  • Entrance View
    • This information is for the entrance located within the car park to the left of the ramp.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 115cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 140cm (4ft 7in).
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left of the ramp.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a second lower handrail.
    • The lighting levels at the step(s) are moderate to good.
  • Comments View
    • There is a third set of double doors which open automatically to a width of 154cm.
    • These doors lead into the Civic Centre reception area.

Reception (Enquiries)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-UG.
    • There are 6 steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.

Lift (Platform)

  • There is a lift for public use.
  • The lift is located to the right as you enter via the main entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, UG.
  • The lift is approximately 3m (3yd 10in) from the main entrance.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 131cm x 44cm (4ft 4in x 1ft 5in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Outside Access (Concessionary Travel Entrance)

  • This information is for the entrance located on the upper ground floor, in Zone D.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 83cm (2ft 9in) wide.

Outside Access (Concessionary Travel Entrance - From Lift)

  • This information is for the entrance located on the upper ground floor, in Zone D.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 84cm (2ft 9in) wide.

Reception

  • The reception desk is 4m (13ft 1in) from the entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are medium.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.