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Enfield Smiles

195 High Street, Ponders End, Enfield, London, EN3 4DZ

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Access Guide

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Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Opening times may vary, please ring 0208 8044320 for further information..

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Southbury.

Parking

  • The venue does not have its own car park.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • On street Blue Badge parking is located on High Street.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on High Street.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 85cm (2ft 9in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the entrance.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played in some parts of the venue.
  • The lighting levels are good.
  • Comments View
    • There is a small lip leading to the ground floor dental rooms and accessible toilet.

Level Change (Inside Access)

  • There is a raised area which is accessed via 5 medium steps with handrails on both sides.
  • The steps are clearly marked.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear of reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 189cm x 184cm (6ft 2in x 6ft).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste and sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.