Access Guide
Opening Times
- Monday 08:30 - 18:00.
- Tuesday 08:30 - 18:00.
- Wednesday 08:30 - 18:00.
- Thursday 08:30 - 18:00.
- Friday 08:30 - 18:00.
- Saturday 09:00 - 14:00.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Palmers Green.
- The nearest underground station is Arnos Grove.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located in Green Lanes.
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Comments
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- The parking on Green Lanes is pay and display. Maximum stay of 2 hours. Parking is free for Blue Badge holders.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 140cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Level Change (prior to entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at entrance.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Counter
- The counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- The prescription box is at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 95cm (3ft 1in).
- There is a lowered section.
- The height of the lowered section of the counter is 80cm.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/04/2022.
- The hearing assistance system was working at the time of testing.
- Lighting levels are moderate to good.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/04/2022.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are good.
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Comments
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- Guide dogs are allowed in the venue.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Staff who speak different languages are generally on duty.