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Pearsons

11-14 The Town, Enfield, London, EN2 6LJ

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Enfield.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Enfield Town.

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:30 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 09:00 - 18:00.
  • Sunday 10:30 - 16:30.

Parking

  • The venue does not have its own car park.

Outside Access (the shopping centre)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 130cm (4ft 3in) wide.

Outside Access (The Town)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 135cm (4ft 5in) wide.

Reception (Customer Services Desk)

  • The reception desk is 50m (55yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.

Restaurant Bar Internal (Cedar Tree Restaurant)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is a traditional menu.

Level Change (Cedar Tree Restaurant)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the serving area and seating area.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 130cm (4ft 3in).
  • There are steps to access this area / service.
  • There is / are 5 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the left hand side of the entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G -1-2.
  • The lift is 15m (16yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 125cm x 140cm (4ft 1in x 4ft 7in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 11m (12yd 1in) from the accessible entrance.
    • This accessible toilet is located on the second floor.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 300cm x 100cm (9ft 10in x 3ft 3in).
    • There is not a lateral transfer space.
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • Baby changing facilities are available on the ground floor.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.