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Ponders End Station

South Street, Ponders End, Enfield, Middlesex, EN3 4QB

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Ponders End.
  • The venue is not situated on a road which has a steep gradient.

Parking

  • The venue does have its own car park.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 450cm (9ft 10in x 14ft 9in).
  • The nearest designated bay is 7m (22ft 12in) from the main accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The car park surface is tarmac.
  • The patron does have to cross a road.
  • The road is generally busy.
  • The car park does not have a height restriction barrier.

Outside Access (South Street)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 168cm (5ft 6in) wide.

Level Change (South Street)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 183cm (6ft 0in).
  • Comments View
    • The doors detailed above lead into the ticket office.
    • There is an entrance straight on to Platform 2, which has no doors and is 152 cm wide.

Reception (Ticket Office)

  • The reception desk is 4m (13ft 1in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 12.45 - 6.15.
  • This office is located the ticket office.
  • The train companies operating from within this station are National Express.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1-2.
  • The platform(s) accessed by ramp / slope is / are 1-2.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Comments View
    • The photograph shows the ramp leading up to the entrance from South Street.