Access Guide
Opening Times
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- On the second Thursday every month, the surgery is closed from 12:30 for staff training.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Turkey Street.
Parking
- The venue does not have its own car park.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Riley Road.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Hertford Road.
Outside Access (Riley Road)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 95cm (3ft 1in) wide.
Level Change (Riley Road)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the main entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 120cm (3ft 11in).
Reception
- The desk/counter is 4m (4yd 1ft) from the entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is approximately 16m (17yd 1ft) from the entrance.
- This accessible toilet is located at the rear of the waiting room.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 200cm x 145cm (6ft 7in x 4ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 65cm (2ft 2in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Comments
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- A drop down rail is available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located at the rear of the waiting room.
- The female toilet(s) is/are approximately 15m (16yd 1ft) from the entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located at the rear of the waiting room.
- The male toilet(s) is/are approximately 17m (18yd 1ft) from the entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.