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Winchmore Hill Station

Station Road, Winchmore Hill, London, N21 3NG

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Access Guide

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Assisted Travel Contact Information

  • Assisted Travel Helpline: 0800 058 2844
  • Assisted Travel Text Relay service (for the hard of hearing): 0800 138 1018
  • SMS Text: 07860 034 269
  • Email: [email protected]
  • The assisted travel helpline is open every day from 08:00 - 22:00, except on Christmas Day.

Opening Times (Station)

  • The venue is open 24hrs.

Opening Times (Ticket Office)

  • Monday 06:50 - 13:15.
  • Tuesday 06:50 - 13:15.
  • Wednesday 06:50 - 13:15.
  • Thursday 06:50 - 13:15.
  • Friday 06:50 - 13:15.
  • Saturday 08:30 - 14:00.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Southgate.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in Roseneath Avenue.
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 150cm (4ft 11in).

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 13:45 - 06:50.
  • There is a ticket office.
  • The ticket office is 4m (4yd 1ft) from the main entrance.
  • The train companies operating from within this station are Great Northern Railway.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern Railway.
  • There is not a taxi rank at the station.
  • Shops and services within the station include a coffee shop.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Level Change (Footbridge to Platforms 1 and 2)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the platforms.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • Photographs 1 - 5 show access to platform 1.
    • Photographs 6 - 8 show access to platform 2.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.