Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest underground station is Bowes Park.
Assisted Travel Contact Information
- Assisted Travel Helpline telephone number: 0800 058 2844
- Assisted Travel Text Relay service (for the hard of hearing): 1800 138 1018
- SMS Text: 07860 034 269
- http://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Myddleton Road.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Myddleton Road.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Standard on-street parking is limited to 2 hours and is pay and display.
Level Change (Footbridge to Platforms 1 and 2)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on Ireland Place and Herbert Road.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on Ireland Place.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- The ramp/slope does bypass the step(s).
Outside Access (Platforms 1 and 2 Entrance)
- This information is for the entrance located on the footbridge.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 190cm (6ft 3in).
Level Change (Platforms 1 and 2 Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Reception (Ticket Office)
- The desk/counter is 15m (16yd 1ft) from the platforms 1 and 2 entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- The ticket office is just beyond the stairs in the middle of platforms 1 and 2.
- There is a help point available to the right of the ticket machine.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 10.00am - 6.45am.
- There is a ticket office.
- The ticket office is located on platforms 1 and 2.
- The ticket office is 15m (16yd 1ft) from the platforms 1 and 2 entrance.
- The train companies that operate within this station include:.
- Please click here for access information for Great Northern Rail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by steps only is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.