Access Guide
Introduction
- Services / facilities within the building include one theatre, five studios, a meeting room, a café and a bar.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Crouch Hill.
- The nearest underground station is Highgate.
Opening Times
- Opening times for the venue vary according to bookings/events taking place.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Jacksons Lane.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Jacksons Lane.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped and stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width.
- The width of the door opening is 127cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 154cm.
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Ramp/Slope
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- The ramp/slope is located to the right hand side of the building.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 120cm (3ft 11in).
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located at the left hand side of the building.
- There is/are 17 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
View
- The ramp at the front entrance circumnavigates 7 of the 17 stairs.
Outside Access (Accessible Side Entrance)
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Entrance
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- This information is for the entrance located at the side of the venue on Jacksons Lane.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 115cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 154cm.
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Ramp/Slope
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- The ramp/slope is located to the side of the venue leading to the side entrance door.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 07/12/2022.
- The hearing assistance system was working at the time of testing.
Eating and Drinking (A La Mesa)
- The following information is for the café.
- The café is located to the right of reception.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the reception.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Level Change (Main Foyer to Theatre Foyer)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right of reception.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in rows F and G.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit beside you.
- It is 18m (19yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are F-G.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 07/12/2022.
- The hearing assistance system was working at the time of testing.
- There is a wheelchair to borrow.
- To borrow a wheelchair, ask at reception.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
Lift (Access to Ground Floor and First Floor)
- The lift is located to the right of reception.
- The lift is a platform lift.
- The floors which are accessible by this lift are G,1 and to negate level changes on both floors.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 25m (27yd 1ft) from the reception.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 115cm x 140cm (3ft 9in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- This lift can be used to negate steps from the foyer area to the theatre foyer.
Other Floors (Dressing Rooms 1 and 2 Access)
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Steps
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- The floors which are accessible by stairs are G and M.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is not a landing.
- The lighting levels are moderate to good.
Standard Changing Room (Dressing Rooms 1 and 2)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 100m (109yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 95m (103yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 20m (21yd 2ft) from the stage.
- The standard changing room(s) surveyed is/are located at the rear of the stage, on the mezzanine floor.
- There is not level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
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Comments
View
- The shower toilets are shared between dressing rooms 1 and 2.
Standard Changing Room (Dressing Room 3)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 90m (98yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 85m (92yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the stage.
- The standard changing room(s) surveyed is/are located on the ground floor at the rear of the stage.
- There is not level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Level Change (Access to Dressing Rooms 3, Rear of Stage and Stairs to Dressing Rooms 1 and 2)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at the rear of the Auditorium.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 100cm (3ft 3in).
Meeting Room First Floor
- The meeting room is via an 80cm doorway. The table has a height of 68cm and there are chairs with arms.
Other Floors (Studio 1, Studio 2 and Meeting Room Access)
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are good.
Studio 1
- Studio 1 is located on the first floor and is accessed via lift or stairs. The door width is 127cm.
Studio 2
- Studio 2 is located on the first floor and can be accessed by lift and stairs. The door width is 79cm. This studio has a hearing loop system installed.
Level Change (From Studio 2 and Meeting Room to Studio 1)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located next to the lift on the first floor.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Studio 3
- Studio 3 is located to the right of reception. Access to Studio 3 is via a door which is 85cm wide.
Studio 4
- Studio 4 is located to the right of reception. This studio is accessed via a door that is 85cm wide and opens away from you.
Studio 5
- Studio 5 is located to the right of reception. Studio 5 is accessed via doors which are 140cm wide. This studio has an induction loop.
Level Change (From Studio 5 to the Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located within Studio 5.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Level Change (access to Studio 5)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to Studio 5 entrance door.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 142cm (4ft 8in).
Toilet with Adaptations (Main Foyer - Right)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the reception.
- This accessible toilet is located to the right of reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 173cm x 200cm (5ft 8in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 136cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet on the right hand side.
- The height of the baby change table once extended is 75cm (2ft 6in).
Toilet with Adaptations (Main Foyer - Left)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the reception.
- This accessible toilet is located to the right of reception.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 137cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 83cm (2ft 9in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
Standard Toilet(s) (Female Main Foyer)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located to the right of reception.
- The female toilet(s) is/are approximately 12m (13yd 4in) from the reception.
- Inside the venue, there is level access to the female toilet(s).
Standard Toilet(s) (Male Main Foyer)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right of reception.
- The male toilet(s) is/are approximately 5m (5yd 1ft) from the reception.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the male toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- Baby change is a stand alone table variety.
Standard Toilet(s) (Rear of Theatre - Left)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located at the rear of the theatre.
- The shared toilet(s) is/are approximately 20m (21yd 2ft) from the back of the theatre.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
Standard Toilet(s) (Rear of Theatre - Right)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located at the rear of the theatre.
- The shared toilet(s) is/are approximately 15m (16yd 1ft) from the rear of the theatre.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
Standard Toilet(s) (Studio 1)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located within studio 1.
- The shared toilet(s) is/are approximately 1m (3ft 3in) from the entrance.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels in the shared toilets are good.
Standard Toilet(s) (Within Studio 2)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located within studio 2.
- The shared toilet(s) is/are approximately 1m (3ft 3in) from the entrance.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels in the shared toilets are moderate to good.
Standard Toilet(s) (Within Studio 5)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located within studio 5.
- The female and male toilets are approximately 5m (5yd 1ft) from the entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
View
- There are EVAC chairs available at the top of the staircases.
- There is a defibrillator available at reception.
- Refuge point emergency call areas are available throughout the venue.