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Jacksons Lane Theatre

269a Archway Road, Highgate, London, N6 5AA

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About this venue

For the best in contemporary theatre and circus, a wide range of arts-based classes and activities, and a large-scale outreach programme for hard-to-reach communities. A cultural and creative hub.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include one theatre, five studios, a meeting room, a café and a bar.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Crouch Hill.
  • The nearest underground station is Highgate.

Opening Times

  • Opening times for the venue vary according to bookings/events taking place.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width.
    • The width of the door opening is 127cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 154cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right hand side of the building.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the left hand side of the building.
    • There is/are 17 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • The ramp at the front entrance circumnavigates 7 of the 17 stairs.

Outside Access (Accessible Side Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the venue on Jacksons Lane.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 115cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 154cm.
  • Ramp/Slope View
    • The ramp/slope is located to the side of the venue leading to the side entrance door.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 120cm (3ft 11in).

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 07/12/2022.
  • The hearing assistance system was working at the time of testing.

Eating and Drinking (A La Mesa)

  • The following information is for the café.
  • The café is located to the right of reception.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the reception.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Main Foyer to Theatre Foyer)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of reception.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in rows F and G.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit beside you.
  • It is 18m (19yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • The rows suitable for hearing assistance systems are F-G.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 07/12/2022.
  • The hearing assistance system was working at the time of testing.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair, ask at reception.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.

Lift (Access to Ground Floor and First Floor)

  • The lift is located to the right of reception.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G,1 and to negate level changes on both floors.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 25m (27yd 1ft) from the reception.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 115cm x 140cm (3ft 9in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • This lift can be used to negate steps from the foyer area to the theatre foyer.

Other Floors (Dressing Rooms 1 and 2 Access)

  • Steps View
    • The floors which are accessible by stairs are G and M.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is not a landing.
    • The lighting levels are moderate to good.

Standard Changing Room (Dressing Rooms 1 and 2)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 100m (109yd 1ft) from the main entrance.
  • The standard changing room(s) is/are approximately 95m (103yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 20m (21yd 2ft) from the stage.
  • The standard changing room(s) surveyed is/are located at the rear of the stage, on the mezzanine floor.
  • There is not level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a shallow step.
  • Comments View
    • The shower toilets are shared between dressing rooms 1 and 2.

Standard Changing Room (Dressing Room 3)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 90m (98yd 1ft) from the main entrance.
  • The standard changing room(s) is/are approximately 85m (92yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the stage.
  • The standard changing room(s) surveyed is/are located on the ground floor at the rear of the stage.
  • There is not level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Level Change (Access to Dressing Rooms 3, Rear of Stage and Stairs to Dressing Rooms 1 and 2)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the rear of the Auditorium.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 100cm (3ft 3in).

Meeting Room First Floor

  • The meeting room is via an 80cm doorway. The table has a height of 68cm and there are chairs with arms.

Other Floors (Studio 1, Studio 2 and Meeting Room Access)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are good.

Studio 1

  • Studio 1 is located on the first floor and is accessed via lift or stairs. The door width is 127cm.

Studio 2

  • Studio 2 is located on the first floor and can be accessed by lift and stairs. The door width is 79cm. This studio has a hearing loop system installed.

Level Change (From Studio 2 and Meeting Room to Studio 1)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located next to the lift on the first floor.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Studio 3

  • Studio 3 is located to the right of reception. Access to Studio 3 is via a door which is 85cm wide.

Studio 4

  • Studio 4 is located to the right of reception. This studio is accessed via a door that is 85cm wide and opens away from you.

Studio 5

  • Studio 5 is located to the right of reception. Studio 5 is accessed via doors which are 140cm wide. This studio has an induction loop.

Level Change (From Studio 5 to the Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located within Studio 5.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Level Change (access to Studio 5)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to Studio 5 entrance door.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 142cm (4ft 8in).

Accessible Toilet (Main Foyer - Right)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the reception.
    • This accessible toilet is located to the right of reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 173cm x 200cm (5ft 8in x 6ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 136cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet on the right hand side.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Accessible Toilet (Main Foyer - Left)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the reception.
    • This accessible toilet is located to the right of reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 137cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 83cm (2ft 9in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Standard Toilet(s) (Female Main Foyer)

Standard Toilet(s) (Male Main Foyer)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right of reception.
    • The male toilet(s) is/are approximately 5m (5yd 1ft) from the reception.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the male toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • Baby change is a stand alone table variety.

Standard Toilet(s) (Rear of Theatre - Left)

Standard Toilet(s) (Rear of Theatre - Right)

Standard Toilet(s) (Studio 1)

Standard Toilet(s) (Within Studio 2)

Standard Toilet(s) (Within Studio 5)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Comments View
    • There are EVAC chairs available at the top of the staircases.
    • There is a defibrillator available at reception.
    • Refuge point emergency call areas are available throughout the venue.