Access Guide
Overview
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About
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- Services available in the venue include: a lending library with free wi-fi, computer access, photocopying and a children's library.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is The Mall.
- View information on The Mall (opens new tab).
- The nearest train station is Alexandra Palace.
- This station does not have step-free access.
- The nearest step-free train station is Finsbury Park.
- The nearest underground station is Wood Green.
- This underground station does not have step-free access.
- The nearest step-free underground station is Finsbury park.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There are no doors along circulation routes.
- Access throughout may include moveable physical obstructions.
- The ground and first floors can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- The alternative formats documents can be provided in include: large print and audio.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the first floor.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located on the first floor.
- There are dedicated children's lowered toilets within the children's library area.
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Changing Facilities
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- Parent and baby changing facilities are located within the children's toilets in the children's library.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located on Caxton Road.
- The name of the car park is The Mall Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located within the shopping arcade.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 174cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open towards you.
- The width of the opening is 160cm.
- The doors have a medium colour contrast.
- There are security barriers at the entrance.
Reception (Ground Floor)
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Location
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- The reception is located to the left as you enter the library.
- The distance from the entrance is 15m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 78cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny and patterned.
- Lighting levels were low at the time of the survey.
Library
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- Seating available in this library includes: chairs without armrests and benches.
- Furniture available in the library includes: tables.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- Lighting levels were low at the time of the survey.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 107cm to 141cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: large print, ebook and audio.
- Auxiliary aids available in this library include: ergonomic chairs and large letter key keyboards.
Lift
- The lift surveyed is located at the rear of the library.
- The distance from the entrance is 80m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors G, 1, 2 and 3 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 75cm.
- The internal dimensions of the lift are 105cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located to the rear left hand side of the library.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located on the first floor to the left of the lift.
- The distance from the lift is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door requires effort to open.
- The width of the opening is 88cm.
- The door has a locking handle.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 200cm (width) x 150cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the right transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 81cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 87cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high colour contrast.
- The hand dryer is 84cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Reception (First Floor)
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Location
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- The reception is located on the first floor to the left of the lift.
- The distance from the lift is 4m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 80cm.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were low at the time of the survey.
Entrance (Children's Library)
- This entrance is located on the first floor opposite the lift.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 109cm.
- The door has a medium colour contrast.
Reception (Children's Library)
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Location
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- The reception is located ahead after the Children's Library entrance.
- The distance from the Children's Library entrance is 27m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
