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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located on the first floor.
    • There are dedicated children's lowered toilets within the children's library area.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the children's toilets in the children's library.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located on Caxton Road.
    • The name of the car park is The Mall Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Entrance

  • This entrance is located within the shopping arcade.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 174cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open towards you.
  • The width of the opening is 160cm.
  • The doors have a medium colour contrast.
  • There are security barriers at the entrance.

Reception (Ground Floor)

  • Location View
    • The reception is located to the left as you enter the library.
    • The distance from the entrance is 15m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 96cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 78cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were low at the time of the survey.

Library

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this library includes: chairs without armrests and benches.
  • Furniture available in the library includes: tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • Lighting levels were low at the time of the survey.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 107cm to 141cm from the floor.
  • The touchscreen has the following accessibility aids: adjustable font size.
  • This library is able to provide material in the following formats: large print, ebook and audio.
  • Auxiliary aids available in this library include: ergonomic chairs and large letter key keyboards.

Lift

  • The lift surveyed is located at the rear of the library.
  • The distance from the entrance is 80m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Floors G, 1, 2 and 3 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • None of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 75cm.
    • The internal dimensions of the lift are 105cm (width) x 150cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located to the rear left hand side of the library.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor to the left of the lift.
    • The distance from the lift is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door requires effort to open.
    • The width of the opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 200cm (width) x 150cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the right transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 84cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Reception (First Floor)

  • Location View
    • The reception is located on the first floor to the left of the lift.
    • The distance from the lift is 4m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 80cm.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • Lighting levels were low at the time of the survey.

Entrance (Children's Library)

  • This entrance is located on the first floor opposite the lift.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 109cm.
  • The door has a medium colour contrast.

Reception (Children's Library)

  • Location View
    • The reception is located ahead after the Children's Library entrance.
    • The distance from the Children's Library entrance is 27m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 96cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is patterned.
    • Lighting levels vary due to the use of large glazed walls.