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Hornsey Station

Tottenham Lane, Hornsey, London, N8 9DJ

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Turnpike Lane.

Opening Times

Parking

  • The venue does not have its own car park.

Outside Access (Tottenham Lane)

  • This information is for the entrance located on Tottenham Lane.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 221cm (7ft 3in).

Level Change (Tottenham Lane)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Hampden Road)

  • This information is for the entrance located on Hampden Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.

Level Change (Hampden Road)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Station Concourse Entrance)

  • This information is for the entrance located in the centre of the footbridge.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 152cm (4ft 12in).

Counter (Ticket Office)

  • The counter is 4m (4yd 1ft) from the entrance.
  • There is not level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 79cm (2ft 7in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • The height of the counter is medium height (77cm - 109cm).
  • Lighting levels are medium.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located to the left as you enter the station concourse entrance.
  • The ticket office is 3m (3yd 10in) from the station concourse entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Level Change (Platform 1)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you exit the station concourse exit.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (Platform 2)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you exit the station concourse exit.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.