Access Guide
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is St Anns car park.
- View information on St Anns car park (opens new tab).
- The nearest train station is Harrow on the Hill.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located on Clarendon Road.
- The name of the car park is St Anns car park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located in St Anns Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is more than 200cm.
Shop Floor
- There is step-free level access throughout.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the walls and columns have a reflective finish.
- There is background noise.
- There is product signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Seating available for customers includes: stools.
- Lighting levels vary due to the use of large glazed walls.
Standard Fitting Room
- The fitting room surveyed is located ahead and to the left after entering the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 10m.
- The most accessible route to the fitting room has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 90cm.
- Seating available in the fitting room is a bench seat.
- The following is available in the fitting room: a full length mirror and a coat hook.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Counter
- The counter is located ahead after entering the store.
- The distance from the entrance is 6m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 105cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.