You are on Generic (2020 Changes). Skip to the next section.

Generic (2020 Changes)

• AccessAble are aware that there have been changes to this Access Guide, which includes the information for the restaurant and accessible toilet. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Elliot Hall Theatre, box office, gallery, classrooms and bistro/bar.
• Services / facilities within the grounds include Studio Theatre, Simply Daisy's Café, Dance Studio, Arts Block, Hatch End Suite, Rayners Room, Weald Room, Grimsdyke Room, Greenhill Room (separate classrooms).
• Harrow Arts Centre can also be contacted at the following: www.facebook.com/harrowarts https://twitter.com/HarrowArts.

You are on Opening Times (Arts Centre). Skip to the next section.

Opening Times (Arts Centre)

• Monday 09:00 - 22:30..
• Tuesday 09:00 - 22:30..
• Wednesday 09:00 - 22:30..
• Thursday 09:00 - 22:30..
• Friday 09:00 - 22:30..
• Saturday 09:00 - 22:30..
• Sunday 09:00 - 22:30..

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• Comments View
  • The venue may close earlier than 23:00 if there is no event or booking that evening.
  • Please contact the venue in advance..

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hatch End.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 480cm (12ft 1.67in x 15ft 8.98in).
  • The nearest Blue Badge bay is 26m (85.3ft) from the main accessible entrance.
  • The furthest Blue Badge bay is 51m (167.32ft) from the main accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a dropped kerb between the car park and the venue.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • One of the Blue Badge bays is located 15m from the Link Building Entrance. The fourth bay is next to the Rayners Room and the accessible route to the Hatch End Suite. The convenient drop off point is located near the main entrance. When the Arts Centre Car Park is full, patrons are also allowed to use the large car park which is shared with Morrisons' Supermarket. This car park is open until 23:00. From this car park, users have to cross the access road into the Arts Centre Car Park to reach the main entrance. There are dropped kerbs at the road crossing.

You are on Outside Access (Main Entrance - Elliot Hall). Skip to the next section.

Outside Access (Main Entrance - Elliot Hall)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The width of the door opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 166cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The desk/counter is 9m (29.53ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access (Elliot Hall Building). Skip to the next section.

Inside Access (Elliot Hall Building)

• There is not level access to the service(s).
• There is a ramped access along circulation routes on the first floor of the Link Building.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the background and can be turned off easily.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Theatre (Elliot Hall ). Skip to the next section.

Theatre (Elliot Hall )

• Companions sit next to the patron.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing system is a fixed loop.
• Staff are trained to use the hearing system.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • The accessible toilet is 14m from the foyer.
  • The accessible toilet is 17m from the auditorium.
  • The auditorium has flexible seating arrangements, with about half of the floor area flat nearest the stage.
  • The rear half of the seating is tiered bleacher seating.
  • On the flat area, the seats are not fixed and can be arranged to suit the performance and the audience.
  • The number of spaces for wheelchair users is flexible but they are usually situated on the end of the rows.
  • The wheelchair can either be left with the patron or taken from the auditorium.
  • Free tickets are offered to carers of visitors who are wheelchair users on selected shows.

You are on Eating and Drinking (Back Stage Bar). Skip to the next section.

Eating and Drinking (Back Stage Bar)

• The following information is for the café/bar.
• The café/bar is located to the right of the reception down the corridor.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (9.84ft) from the café entrance.
• The distance between the floor and the lowest table is 45cm (1ft 5.72in).
• The distance between the floor and the highest table is 73cm (2ft 4.74in).
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cups are available.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are not presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Outside Access (Car Park Entrance to Foyer). Skip to the next section.

Outside Access (Car Park Entrance to Foyer)

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• Entrance View
  • This information is for the entrance located at the side of the venue.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are easy to open.
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • These doors can be avoided by using the main entrance.

You are on Outside Access (Car Park Entrance to Bistro). Skip to the next section.

Outside Access (Car Park Entrance to Bistro)

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• Entrance View
  • This information is for the entrance located at the side of the venue.
  • There is stepped access at this entrance.
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • These doors can be avoided by using the Link Building entrance or the main entrance.

You are on Other Floors (Car Park Entrance Stairs). Skip to the next section.

Other Floors (Car Park Entrance Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting level is medium.
• Comments View
  • These stairs can be bypassed by using the lift and ramp located in the Link Building.

You are on Toilet with Adaptations (Ground Floor Foyer Elliot Hall). Skip to the next section.

Toilet with Adaptations (Ground Floor Foyer Elliot Hall)

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 19m (62.34ft) from the main entrance.
  • This accessible toilet is located on the right of the corridor, leading to the right from the main entrance.
  • There is level access to this accessible toilet.
  • This is not by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7.5in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11.06in x 7ft 2.61in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7.5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, waste paper pedal bin and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 129cm and 179cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 7.69in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3.37in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 112cm (3ft 8.09in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 65cm (2ft 1.59in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a high visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 10.65in).

You are on Standard Toilet(s) (Ground Floor Foyer Elliot Hall). Skip to the next section.

Standard Toilet(s) (Ground Floor Foyer Elliot Hall)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right hand side of the foyer.
  • The female toilet(s) is/are approximately 18m (59.06ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right hand side of the foyer.
  • The male toilet(s) is/are approximately 20m (65.62ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Baby Change Facilities View
  • There are additional standard toilets on the ground floor of the Elliot Hall building. These are located on the north (Uxbridge Road) side of the building, 30m from the main entrance (see photo on the right). There is an additional unisex standard toilet on the first floor of the Link Building, 3m from the lift.

You are on Outside Access (Link Building Entrance). Skip to the next section.

Outside Access (Link Building Entrance)

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• Entrance View
  • This information is for the entrance located off the car park at the east end of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 107cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
• Step(s) View
  • These doors open automatically by movement sensor. The Link Building is a new section which links the east end of the Elliot Hall building, with the building which now contains Hatch End Library. There is a lift and stairs to the first floor classrooms. There are accessible and standard toilets on the first floor.

You are on Lift (Link Building). Skip to the next section.

Lift (Link Building)

• There is a lift for public use.
• The lift is located ahead as you enter from the Link Building entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 6m (1.83m) from the Link Building entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11.43in).
• The dimensions of the lift are 105cm x 150cm (3ft 5.34in x 4ft 11.06in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Link Building Stairs). Skip to the next section.

Other Floors (Link Building Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.
• Comments View
  • These stairs can be bypassed by the Link Building lift.

You are on Level Change (First Floor Link Building to Elliot Hall). Skip to the next section.

Level Change (First Floor Link Building to Elliot Hall)

• There is a ramp/slope to access this area/service.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 143cm (4ft 8.3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you exit the lift.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are varied.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Opening Times (Studio Cafe). Skip to the next section.

Opening Times (Studio Cafe)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 17:00.
• Sunday 10:00 - 14:00.

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• Comments View
  • The café is also used for refreshments during performances, when opening hours are extended to suit.

You are on Dance Studio. Skip to the next section.

Dance Studio

• The Dance Studio (formerly Hatch End Library) is a separate building on the south side of the Art Centre complex.
• It is used for dance/ exercise classes and is open according to the class programme.

You are on Outside Access (Dance Studio). Skip to the next section.

Outside Access (Dance Studio)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 75cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 100cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Ramp/Slope View
  • The ramp/slope is located on the path leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
• Step(s) View
  • The outer doors are usually held open when the building is in use. .

You are on Toilet with Adaptations (Dance Studio). Skip to the next section.

Toilet with Adaptations (Dance Studio)

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 2m (6.56ft) from the main entrance.
  • This accessible toilet is located to the right as you enter the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 10.65in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 215cm x 195cm (7ft 0.65in x 6ft 4.77in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 100cm (3ft 3.37in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, waste paper pedal bin and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7.29in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7.31in) .
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 69cm (2ft 3.17in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 117cm (3ft 10.06in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 5.53in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a high visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the toilet with adaptations.
  • The height of the baby change table once extended is 80cm (2ft 7.5in).

You are on Arts Block. Skip to the next section.

Arts Block

• The Arts Block is a separate building located to the south of the Arts Centre Complex, close to the car park entrance.
• There are two art/ craft rooms on the ground floor and two on the first floor.
• The first floor rooms are accessed by internal lift (which also gives access to the accessible toilet) or external stairs.

You are on Outside Access (Art Block Ground Floor). Skip to the next section.

Outside Access (Art Block Ground Floor)

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• Entrance View
  • This information is for the entrance located on the right side of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 93cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located on the path leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.

You are on Lift (Arts Block). Skip to the next section.

Lift (Arts Block)

• There is a lift for public use.
• The lift is located in the entrance hall of the Arts Block.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 3m (0.91m) from the Arts Block entrance.
• The clear door width is 96cm (3ft 1.8in).
• The dimensions of the lift are 104cm x 131cm (3ft 4.94in x 4ft 3.57in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.
• The lift has a manual door, which is heavy.

You are on Outside Access (Art Block First Floor). Skip to the next section.

Outside Access (Art Block First Floor)

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• Entrance View
  • This information is for the entrance located on the right as you exit the stairs.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are single width.
  • The width of the door opening is 87cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located externally, on the left of the building.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • This entrance and its stairs can be bypassed by using the ground floor entrance to the Arts Block and the lift.

You are on Toilet with Adaptations (Arts Block First Floor). Skip to the next section.

Toilet with Adaptations (Arts Block First Floor)

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 15m (49.21ft) from the lift.
  • This accessible toilet is located in the lobby by the Arts Block First Floor Entrance. From the lift, access to the accessible toilet is via either of the two first floor classrooms.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 9.86in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 146cm x 236cm (4ft 9.48in x 7ft 8.91in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 8.68in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 130cm and 182cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 6.9in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 96cm (3ft 1.8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 111cm (3ft 7.7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 71cm (2ft 3.95in).
• Colour Contrast and Lighting View
  • There is a medium visual contrast between the external door and wall.
  • There is a medium visual contrast between the internal door and wall.
  • There is a medium visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a medium visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the toilet with adaptations.
  • The height of the baby change table once extended is 91cm (2ft 11.83in).

You are on Outside Access (Hatch End Suite). Skip to the next section.

Outside Access (Hatch End Suite)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 98cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There are three identical doors to access the three rooms. The doors are accessed from a raised level walkway that runs the length of the building. This walkway overcomes the slope of the car park.

You are on Hatch End Suite. Skip to the next section.

Hatch End Suite

• The Hatch End Suite is a detached building at the east side of the Arts Centre complex.
• It contains three multi-purpose function/ training rooms which can be opened up to make one or two larger spaces.
• The suite does not have its own toilets - the nearest accessible and standard toilets are in the adjacent Rayners Room.
• There is level external access between the two rooms.
• The nearest Blue Badge parking bay is outside the Rayners Room.

You are on Outside Access (Rayners Room - Lobby Entrance). Skip to the next section.

Outside Access (Rayners Room - Lobby Entrance)

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• Entrance View
  • This information is for the entrance located at the front right of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the left of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
• Comments View
  • Rayners Room is a detached art studio room located on the east side of the Arts Complex, adjacent to the Hatch End Suite.
  • This entrance opens onto a lobby with an entrance to the studio and to accessible and standard toilets.
  • There is level access at the doorway, which is reached via the easy ramp and level walkway shared with the Hatch End Suite.

You are on Outside Access (Rayners Room - Class Room Entrance). Skip to the next section.

Outside Access (Rayners Room - Class Room Entrance)

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• Entrance View
  • This information is for the entrance located within the car park.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading from the car park up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • This entrance opens directly onto the classroom.
  • It can be bypassed by using the Rayners Room Lobby Entrance.

You are on Toilet with Adaptations (Rayners Room). Skip to the next section.

Toilet with Adaptations (Rayners Room)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the Rayners Room lobby entrance.
  • This accessible toilet is located on the right hand side of the entrance lobby.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from staff members.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 52cm (1ft 8in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Rayners Room). Skip to the next section.

Standard Toilet(s) (Rayners Room)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on the right of the entrance lobby.
  • The female toilets are 5m (16ft 5in) from the Rayners Room lobby entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on the right of the entrance lobby.
  • The male toilets are 3m (9ft 10in) from the Rayners Room lobby entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.

You are on Outside Access (Weald Room). Skip to the next section.

Outside Access (Weald Room)

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• Entrance View
  • This information is for the entrance located to the front of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 109cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The Weald Room is a detached classroom building at the east end of the Arts Centre Complex. The entrance is opposite the library/ Link Building. The nearest Blue Badge bay is next to the Rayners Room. The nearest accessible toilet is on the first floor of the Link Building.

You are on Outside Access (Greenhill Room). Skip to the next section.

Outside Access (Greenhill Room)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 102cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 101cm.
  • The Greenhill Building consists of 4 studios and 1 classroom, located at the south side of the Arts Centre Classroom. There is an easy slope leading from the car park to the entrance. The nearest accessible toilet is located to the right as you enter.

You are on Outside Access (Grimsdyke Room). Skip to the next section.

Outside Access (Grimsdyke Room)

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• Entrance View
  • This information is for the entrance located to the front of the venue.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The Grimsdyke Room is a detached classroom building at the east end of the Arts Centre Complex, behind the Rayners Room.

You are on Outside Access (Studio Theatre). Skip to the next section.

Outside Access (Studio Theatre)

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• Entrance View
  • This information is for the entrance located east end of the Arts Centre complex.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 64cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the building.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Step(s) View
  • The Studio Theatre is in a separate building at the east end of the Arts Centre complex. The nearest Blue Badge parking bays are located near to the Link Building/ Rayners Room, approximately 20m from the Studio Theatre entrance. There is an easy slope up in the path leading to the entrance.

You are on Reception (Studio Theatre). Skip to the next section.

Reception (Studio Theatre)

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• Location View
  • The reception is located at the front as you enter.
  • The distance from Studio Theatre entrance is 4m.
• Route View
  • The most accessible route to the reception has a slight ramp.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 113cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 29cm to 38cm from the floor.
  • There is a screen shrink option for the touchscreen to make it more accessible.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Studio Theatre - Rehearsal Room). Skip to the next section.

Room (Studio Theatre - Rehearsal Room)

• The room is located to the left as you enter.
• The distance from the Studio Theatre entrance is 3m.
• The most accessible route to the room has a slight ramp.
• There are no doors to open along the most accessible route.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open away from you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 80cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor colour contrast varies between low and high.
• Seating available in this room includes: benches.
• Seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (Studio Theatre - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Studio Theatre - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located ahead, to the left of the rehearsal room .
  • The distance from the Studio Theatre entrance is 12m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
  • This route has narrow openings.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 76cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 194cm (width) x 196cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 125cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 83cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 94cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 91cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located throughout the complex on grass areas.