Access Guide
Location
- The nearest National Rail station is Harrow-On-The-Hill.
- The nearest underground station is Harrow-On-The-Hill.
Opening Times (Bus Station)
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 07:00 - 22:00.
- Sunday 07:00 - 22:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is St Anns Shopping Centre.
- The car park is located on College Road.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (College Road Entrance)
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Entrance
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- This information is for the entrance located opposite Harrow-on-the-Hill Tube Station.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 200cm.
Outside Access (Kymberely Road Entrance)
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Entrance
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- This information is for the entrance located at the junction of Kymberley Road and College Road.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 200cm.
Reception (Ticket Office / Information Point)
- The desk/counter is 6m (6yd 1ft) from the Kymberley Road entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Bus Station
- The station is staffed.
- There are generally 4 member(s) of staff on duty.
- The station is not staffed between 22:00 - 07:00.
- There is an office to obtain help (other than the ticket office).
- The office to obtain help (other than the ticket office) is located opposite the Kymberely Road entrance.
- The help office is 6m (6yd 1ft) from the Kymberely Road entrance.
- There is not a ticket office / travel centre.
- There are 5 stands / bays.
- The stands which have level access are A, B, C, D, E.
- Announcements are visual.
- The bus companies operating within this station are Metroline and London Sovereign.
- There is a taxi rank at the station.
- The taxi rank is located opposite the College Road Entrance by Harrow-on-the-Hill Tube Station.
- The taxi rank is 12m (13yd 4in) from the College Road entrance.
- There is not a wheelchair to borrow.
- Shops and services within the station include Treats and Raydens Newsagents.
- All key concourse shops and services have level access.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the Kymberely Road entrance.
- This accessible toilet is located through the station at the far end.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any steward.
- The door opens inwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 300cm x 145cm (9ft 10in x 4ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 55cm (1ft 10in).
- The tap type is lever.
- Disposal facilities are available in the cubicle.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 117cm (3ft 10in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
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Comments
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- There are baby changing facilities in the accessible toilet.
- The accessible toilet was locked on the day of the visit.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located at the far end of the station.
- The female toilet(s) is/are approximately 16m (17yd 1ft) from the Kymberely Road entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located at the far end of the station.
- The male toilet(s) is/are approximately 75m (82yd 1in) from the Kymberely Road entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
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- At time of survey the standard toilets were out of service.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
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Comments
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- Staff are trained to take TypeTalk calls.