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Harrow on the Hill Station

Station Approach, Harrow, Middlesex, HA1 1BB

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Harrow on the Hill.

Opening Times

  • Opening times do vary depending on timetabling.

Parking

  • The venue does not have its own car park.

Outside Access (College Road Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.

Level Change (College Road Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Whitehall Road Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 400cm (13ft 1in) wide.

Level Change (Whitehall Road Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 15+ step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music/noise.
  • The lighting levels are medium.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The office to obtain help is 5m (5yd 1ft) from the Whitehall Road entrance.
  • This office is located next to ticket barriers.
  • There is not a ticket office.
  • There is a taxi rank at the station.
  • The taxi rank is located on College Road.
  • The taxi rank is 28m (30yd 1ft) from the College Road entrance.
  • Shops and services within the station include a newsagents.
  • All key concourse shops and services have level access.
  • There are 6 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1-6.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-6.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the right as you enter the Whitehall Road entrance.
    • The female toilets are 5m (5yd 1ft) from the Whitehall Road entrance.
    • Inside the venue, there is level access to the female toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the right as you enter the Whitehall Road entrance.
    • The male toilets are 5m (5yd 1ft) from the Whitehall Road entrance.
    • Inside the venue, there is level access to the male toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.