Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest underground station is Harrow on the Hill.
Opening Times
- Opening times do vary depending on timetabling.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Whitehall Road.
- The car park is located at the rear of the venue.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (College Road Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- There are no doors at this entrance.
Level Change (College Road Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 15+ step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Outside Access (Whitehall Road Entrance)
- This information is for the entrance located to the rear of the building.
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 400cm (13ft 1in) wide.
Level Change (Whitehall Road Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 15+ step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Lift (Lift A)
- There is a lift for public use.
- The lift is located to the left from the College Road Entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0 and 2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 15m (16yd 1ft) from the College Road entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 109cm (3ft 7in).
- The dimensions of the lift are 128cm x 210cm (4ft 2in x 6ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls for the lift are within 83cm - 106cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Ticket Hall to Platforms - Lift D)
- There is a lift for public use.
- The lift is located beyond the barriers on ticket hall level.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1 and 2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 25m (27yd 1ft) from the ticket barriers.
- Staff do not need to be notified for use of the lift.
- The clear door width is 109cm (3ft 7in).
- The dimensions of the lift are 120cm x 215cm (3ft 11in x 7ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- There are two other similar lifts.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music/noise.
- The lighting levels are medium.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The office to obtain help is 5m (5yd 1ft) from the Whitehall Road entrance.
- This office is located next to ticket barriers.
- There is not a ticket office.
- There is a taxi rank at the station.
- The taxi rank is located on College Road.
- The taxi rank is 28m (30yd 1ft) from the College Road entrance.
- Shops and services within the station include a newsagents.
- All key concourse shops and services have level access.
- There are 6 platform(s) in the station.
- The platform(s) accessed by steps only is / are 1-6.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Platforms which have tactile markings at the platform edge are 1-6.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the right as you enter the Whitehall Road entrance.
- The female toilets are 5m (5yd 1ft) from the Whitehall Road entrance.
- Inside the venue, there is level access to the female toilet.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the right as you enter the Whitehall Road entrance.
- The male toilets are 5m (5yd 1ft) from the Whitehall Road entrance.
- Inside the venue, there is level access to the male toilet.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.