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Hatch End Station

Station Approach, Hatch End, Middlesex, HA5 4HU

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Pinner.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located at the front of the station.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 380cm x 520cm (12ft 6in x 17ft 1in).
    • The nearest designated bay is 8m (8yd 2ft) from the main entrance.
    • The furthest designated bay is 12m (13yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Reception (Ticket Office)

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:45 - 14:00.
    • Monday 15:15 - 18:10.
    • Tuesday 06:45 - 14:00.
    • Tuesday 15:15 - 18:10.
    • Wednesday 06:45 - 14:00.
    • Wednesday 15:15 - 18:10.
    • Thursday 06:45 - 14:00.
    • Thursday 15:15 - 18:10.
    • Friday 06:45 - 14:00.
    • Friday 15:15 - 18:10.
    • Saturday 08:15 - 15:30.
    • Sunday Closed.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 18:10 - 06:45.
  • There is a ticket office.
  • The ticket office is located to the right as you enter.
  • The ticket office is 3m (3yd 10in) from the main entrance.
  • There is a taxi rank at the station.
  • The taxi rank is located in the car park.
  • The taxi rank is 5m (5yd 1ft) from the main entrance.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 2.
  • The platform(s) accessed by steps only is / are 1.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.