Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Northolt Park.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Opening Times (Ticket Office)
- Monday 06:30 - 13:00.
- Tuesday 06:30 - 13:00.
- Wednesday 06:30 - 13:00.
- Thursday 06:30 - 13:00.
- Friday 06:30 - 13:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Northolt Road)
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 120cm (3ft 11in) wide.
Level Change (Northolt Road)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the platform and stairs.
- The ramp or slope is permanent.
- The width of the ramp or slope is 145cm (4ft 9in).
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Comments
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- This entrance gives access to Platform 1.
Outside Access (Platform 1)
- This information is for the entrance located Acock Grove.
- There is level access into the venue.
- There are no doors at this entrance.
- The door opening is 106cm (3ft 6in) wide.
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Comments
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- This entrance gives direct access onto platform 1.
Reception (Ticket Office)
- The desk is 10m (10yd 2ft) from the Northolt Road entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
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Comments
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- The ticket office is located on Platform 1.
- The ticket office was closed at the time of the survey (Jan 2016).
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 13:00 - 06:30.
- There is a ticket office.
- The ticket office is located on platform 1.
- The ticket office is 8m (8yd 2ft) from the Northolt Road entrance.
- The train companies that operate within this station include:.
- Please click here for access information for Chiltern Railways.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by steps only is / are 2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are not available to access platforms.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Level Change (Footbridge)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 15+ step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.