Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Harrow-on-the-Hill.
- The nearest underground station is Queensbury.
Opening Hours
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- Unmarked parking is available on Streatfield Road.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are single.
- The width of the door opening is 80cm (2ft 7in).
-
Second set of doors
View
- There is a small raised threshold in the doorway.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance door.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 105cm (3ft 5in).
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 31/05/2023.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
-
Comments
View
- The hearing assistance system had poor connection and intermittent voice reception at the time of the survey in May 2023.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 9m (9yd 2ft) from the {Textbox}.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is wood.
- There is room for a wheelchair user to manoeuvre.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- Chairs are available.
- Some chairs with armrests are available.
- Announcements are in person.
- Information is available in large print on request.
- Information in other languages and formats is available on request.
- Lighting levels are good.
- The waiting room / area does not have background music playing.
- There is a television.
- Subtitles are available.
- There is space for an assistance dog to rest within the seating area.
- Vending machines are not available.
- There is not a play area or toys/books for a child to play with.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are moderate to good.
-
Other
View
- The area(s)/service(s) on the floors which are not accessible is/are additional treatment rooms.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
- This accessible toilet is located along the main corridor on the ground floor and then on the left.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 130cm x 210cm (4ft 3in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 168cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the first floor.
- The shared toilet(s) is/are approximately 20m (21yd 2ft) from the entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
-
Comments
View
- The standard toilet is on the first floor and there is no lift.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- Home visits / services are available.