Access Guide
Introduction
- Services / facilities within the building include the Shepherd Churchill Room and Shepherd Churchill Dining Hall.
- Both these facilities are available for hire.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Harrow-on-the-Hill.
- The nearest underground station is Harrow-on-the-Hill.
Opening Times
- Opening times for the venue vary according to bookings/events taking place.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 235cm x 455cm (7ft 8.52in x 14ft 11.13in).
- The nearest Blue Badge bay is 127m (416.67ft) from the the accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Accessible Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp gradient varies between slight and steep.
- There are not any level resting areas along the ramp.
- The ramp is over 150cm wide.
- There are no handrails for the ramp.
- There is a key pad at a height of 125cm.
- There is a single automatic door.
- The door opens towards you.
- The width of the opening is 102cm.
- The door has a low colour contrast.
Lift
- There is a lift for public use.
- The lift is located to the left after the accessible entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are floors G, 1 and 2.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 2m (0.61m) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 88cm (2ft 10.65in).
- The dimensions of the lift are 128cm x 140cm (4ft 2.39in x 4ft 7.12in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors (Staircase 4)
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Steps
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- The floors which are accessible by stairs are floors G, 1 and 2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
Eating and Drinking (Shepherd Churchill Hall)
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Location and Access
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- Shepherd Churchill Hall is located on floor 1 of the complex.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 102cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the far side of the hall.
- There is step-free level access to the counter.
- The height of the counter is 85cm.
- The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: long tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Room (Shepherd Churchill Room)
- The room is located on floor 2, to the front of the complex.
- The distance from the lift is 4m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 140cm.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: long tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There may be background noise in this room.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on floor 2, to the far side of the complex.
- The distance from the Shepherd Churchill Room entrance is 35m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are manual doors along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 154cm (width) x 226cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 150cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were low at the time of the survey.
- This is because the lights were not working at the time of the survey.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the far side of the venue on floor 2.
- The female and male toilets are approximately 37m (121.39ft) from the the Shepherd Churchill Room entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
