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Waitrose

350 High Road, Harrow Weald, Middlesex, HA3 6HF

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Harrow & Weadstone.
  • The nearest underground station is Harrow & Weadstone.

Opening Times

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Free customer parking for up to 2 hours.
    • The car park is located at the rear of the venue, whist the entrance is to the left of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 465cm (7ft 10in x 15ft 3in).
    • The nearest Blue Badge bay is 75m (82yd 1in) from the main entrance.
    • The furthest Blue Badge bay is 90m (98yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the Exit to the Car Park entrance.
  • Comments View
    • There are electric charging stations at the rear of the car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located in front of the venue, off High Road (A409).
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 169cm.
  • Ramp/Slope View
    • The ramp/slope is located before the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • There is a separate exit door at this Outside Access Point.
    • The door has a width of 88cm, and opens away from you automatically.

Outside Access (Exit To Car Park)

  • Entrance View
    • This information is for the entrance located at the rear right of the venue, facing the car park.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 96cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 156cm.
  • Comments View
    • This Outside Access Point is for exit only.

Reception (Customer Services)

  • The desk/counter is 6m (6yd 1ft) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 16/07/2024.
  • The hearing assistance system was working at the time of testing.

Inside Access (Main Entrance)

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • The portable hearing loop is available at the store Reception desk.
    • A wheelchair is available at the reception desk.

Till Points

  • This store has three areas where customers can go to pay for their items.
  • The conveyor till is 94cm high.
  • The Self-Checkout counters have a touch screen of height around 130-140cm.
  • The last till point is generally used for basket items, and to purchase behind-the-till products. This has a height of 85cm.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are available.