Access Guide
Introduction
- Services / facilities within the building include fitness studios, fitness suite, hydro suite, function suite and a bar / restaurant.
- Services / facilities within the grounds include the golf course.
- Related link Ingrebourne Links Driving Range and Par 3.
- Https://www.accessable.co.uk/london-borough-of-havering/access-guides/ingrebourne-links-driving-range-and-par-3
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Rainham.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of and to the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
- The nearest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 38m (41yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The car park surface is block paving and loose chippings.
- There are 5 electric car charging points.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 164cm (5ft 5in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 164cm (5ft 5in).
Level Change (Main Entrance & Changing Rooms Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Outside Access (Changing Rooms Entrance)
- This information is for the entrance located to the left hand side of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
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Comments
View
- This entrance is accessed by the same level change as the main entrance.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- There are security barriers to the left of the reception desk.
- The turnstyle has a width of 50cm.
- The accessible gate has a width of 90cm.
- The height of the card scanner is 94cm on entering and automatic on exiting.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Fitness Suite (Gym)
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Access to Fitness Suite
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- The fitness suite is located directly ahead as you enter the building.
- The fitness suite is 12m (13yd 4in) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The door(s) may be difficult to open.
- The opening is 160cm (5ft 3in) wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Studio 1
- Situated 12m from the main entrance through the security barriers at the rear of reception, turn right and the studio is along the corridor on the right.
- There is a set of double doors that open towards you with a width of 176cm and maybe be difficult to open.
- This Studio is used for yoga, gym and fitness classes.
- The floor is wood laminate and may be shiny
- Lighting levels are moderate to good.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- The lift is located directly ahead as you enter the building.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- The lift is approximately 8m (8yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Eating and Drinking (Bar / Restaurant)
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the lift.
- The distance between the floor and the lowest table is 45cm (1ft 6in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a modern bar menu.
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Comments
View
- The bar / restaurant is located on the first floor, to the left as you exit the lift.
Studio 2
- Situated 5m from the lift turn right as you exit the lift on the first floor.
- There is a set of double doors that open towards you with a width of 176cm and maybe be difficult to open.
- There is then a single door on the left into Studio 2 with a width of 87cm that opens towards you and maybe be difficult to open.
- This Studio is used for yoga, gym classes and can be an extension to the function suite.
- The floor is wood laminate and may be shiny
- Lighting levels are moderate to good.
Links View Function Suite
- Situated 5m from the lift turn right as you exit the lift on the first floor.
- There is a set of double doors that open towards you with a width of 176cm and maybe be difficult to open.
- There is then a single door on the right into the function suite with a width of 87cm that opens towards you and maybe be difficult to open.
- This function suite is used for weddings, parties, presentations and other special occasions.
- The bar is 113cm with no lowered section.
- The chairs are all armless with a seating height of 44cm and tables are 77cm.
- The floor is carpeted and wood laminate and may be shiny.
- Lighting levels are moderate to good.
Studio Cycling
- Situated 4m from the lift immediately ahead as you exit the lift on the first floor.
- There is a single door with a width of 87cm that opens away from you.
- The floor is wood laminate and may be shiny
- This Studio is used for spinning and indoor cycling. classes.
- Lighting levels are moderate to good.
Standard Changing Room (Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 18m (19yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 6m (6yd 1ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located to the left as you pass through the security barriers.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- The female changing room is located next to this one.
Toilet with Adaptations (Ground floor - Male - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
- This accessible toilet is located to the left as you pass through the security barriers.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- There is a female toilet to the right of this one.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 240cm x 250cm (7ft 10in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 170cm (5ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
Accessible Shower (Ground Floor Accessible Toilet - Male)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the male accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 48cm (1ft 7in).
- Other facilities available include; a drop down rail.
- There is level access to the services from the accessible shower facilities.
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Comments
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- There is an accessible female shower located next to this one on the right hand side.
Standard Toilet(s) (Changing Rooms)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the standard changing rooms.
- The female and male toilets are approximately 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Toilet with Adaptations (Bar / Restaurant - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the lift.
- This accessible toilet is located in the corridor to the right as you exit the lift on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 225cm (5ft 1in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a low colour contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
Standard Toilet(s) (Bar / Restaurant)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the corridor to the right as you exit the lift on the first floor.
- The female and male toilets are approximately 12m (13yd 4in) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are good.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.