Access Guide
Introduction
- The venue is open 24 hours a day, 7 days a week.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Romford.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Romford.
- The nearest underground station is Romford.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- The nearest designated bay is 20m (22yd) from the main entrance.
- The furthest designated bay is 24m (26yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 91cm (2ft 12in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 94cm (3ft 1in).
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
- Customers cannot charge scooters or wheelchairs at the venue.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 2m (2yd 7in) from the Main Entrance.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is fast food.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial, Braille and tactile signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located at the rear of the resturant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff.
- The door opens by sliding.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 70cm (2ft 4in).
- The door is heavy.
- The dimensions of the accessible toilet are 148cm x 212cm (4ft 10in x 6ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the adapted toilet.
- The height of the baby change table once extended is 97cm (3ft 2in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the venue.
- The female and male toilets are 14m (15yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Takeaway cutlery is available.
- Drinking straws are available on request.
- Children are welcomed at the venue.