Access Guide
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Saturday and Sunday are by appointment only.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Romford.
- The nearest underground station is Romford.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Tesco Car Park.
- The car park is located at the side of Tesco store.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 220cm x 600cm (7ft 3in x 19ft 8in).
- Standard marked parking bays are located Collier Row Road.
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Comments
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- The Tesco car park is operated by Havering council and parking is free for first 30 minutes.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the branch.
- There is step-free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 164cm (5ft 5in).
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 105cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
- The desk/counter is 3m (3yd 10in) from the entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- The hearing assistance system was not working at the time of testing.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Arranging Room
- The Arranging Room is to the left as you enter the building.
- The doorway is 86cm wide and opens away from you
- There is a table with a height of 72 cm and chairs without arms.
Accessible Toilet (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located to the rear of the building.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 165cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 90cm.
- The shelf is located where it is reachable.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 85cm (2ft 9in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.