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Costa Coffee

156-158 High Street, Hornchurch, Essex, RM12 6QX

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Hornchurch.
  • The nearest mainline station is Emerson Park.
  • The nearest underground station is Hornchurch.

Opening Times

  • Monday 06:00 - 19:00.
  • Tuesday 06:00 - 19:00.
  • Wednesday 06:00 - 19:00.
  • Thursday 06:00 - 19:00.
  • Friday 06:00 - 19:00.
  • Saturday 06:00 - 19:00.
  • Sunday 06:30 - 18:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on High Street.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 103cm (3ft) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly in front of the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 103cm (3ft).

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to additional seating and the toilets.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 135cm (4ft).

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 48cm (18in).
  • The distance between the floor and the highest table is 75cm (2ft).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 16m (17yd 19in) from the main entrance.
    • The accessible toilet is located up the ramp to the right of the service counter.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 147cm x 192cm (4ft x 6ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (19in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3").
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3").
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5").
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 92cm.
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.