Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Gidea Park.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- The car park type is open air/surface.
- There are 2 designated parking bay(s) within the car park.
- The nearest designated bay is 6m (19ft 8in) from the alternative entrance.
- The furthest designated bay is 10m (32ft 10in) from the alternative entrance.
- The car park surface is tarmac.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 125cm (4ft 1in) wide.
Outside Access (Alternative Entrance)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
Level Change (Alternative Entrance)
- There is a ramp or slope to access this service.
Reception (Ticket Office)
- The reception desk is 5m (16ft 5in) from the main entrance.
- There is level access to reception from the entrance.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are not trained to use system.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
Level Change (Train Station)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- There is / are 6 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- This office is located on platform 3.
- There is a ticket office.
- The ticket office is located at the main entrance.
- The train companies operating from within this station are national express.
- There are 4 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-4.
Train Station Platform
- This information is for platform(s) 1-4.
- The platform(s) accessed by steps only is / are 1-4.
Level Change (TrainStationPlatform)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located in front of the platforms.
- There is / are 34 step(s) to the area / service.
- Lighting levels at the steps are low.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is not a standard and / or platform lift to access this service.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on Platform 3.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Comments
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- The facility is available between 06.00 - 22.00 daily.
Additional Info
- Staff do receive disability awareness / equality training.
- Staff are not Text Relay aware.
- Children are welcomed at the venue.