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Langtons House

Billet Lane, Hornchurch, Essex, RM11 1XJ

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Access Guide

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Introduction

  • Services / facilities within the building include 2 wedding registration rooms, 2 birth/death registration offices and one hall.
  • Services / facilities within the grounds include Langton Gardens.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Hornchurch.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Emerson Park.
  • The nearest underground station is Hornchurch.

Opening Times

  • Monday 09.00 - 17.00.
  • Tuesday 09.00 - 17.00.
  • Wednesday 09.00 - 17.00.
  • Thursday 09.00 - 17.00.
  • Friday 09.00 - 17.00.
  • The venue closes for lunch between 12.00 - 13.00 Monday to Friday.
  • The venue is open on Saturdays for pre-booked appointments only.
  • Sunday opening times are subject to wedding bookings.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 320cm x 464cm (10ft 6in x 15ft 3in).
    • The nearest designated bay is 7m (22ft 12in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 97cm (3ft 2in) wide.

Outside Access (Langton Garden Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.

Level Change (Langton Garden Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Outside Access (Langton Garden Keswick Avenue Entrance)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (Langton Garden Billet Lane Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located inside the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The reception desk is 2m (6ft 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.

Inside Access (Langton Garden)

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.

Inside Access (Langton House)

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers can charge scooters or wheelchairs at the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Other View
    • The services on the floors which are not accessible are admin, the birth & death office and female toilet.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 16m (17yd) from the main entrance.
    • The accessible toilet is located to the left of reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 211cm x 240cm (6ft 11in x 7ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 127cm (4ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 112cm (3ft 8in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is fair.
    • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.
  • Plastic cups are available.