You are on Introduction. Skip to the next section.

Introduction

• Tapestry, formally known as Age Concern is a support service for older people. A place that offers advice, information and social activities.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Emerson Park.
• The nearest underground station is Upminster Bridge.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 17:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of Tapestry's main entrance.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located by the main entrance.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on Inskip Drive.
• There is not level access into the venue.
• There is a bell/buzzer.
• The height of the bell/buzzer is 162cm (5ft 4in).
• There is not an intercom.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 132cm (4ft 4in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the main entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 1m (3ft 3in) from the Main Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/05/2024.
• The hearing assistance system was working at the time of testing.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Outdoor Seating Area - Garden. Skip to the next section.

Outdoor Seating Area - Garden

• Accessed from the main social hall through double doors that has one locked but can be opened if needed. The opening is 86cm.
• There is a small lip greater than 1.5cm.
• The outdoor space consists of a decking area with a very slight ramp down to the lower area.
• There are bench seating and chairs with armrests at a height of 41cm
• The patio tables are at a height of 72cm
• There is ample space for wheelchairs throughout the area.

You are on Level Change (Outdoor Seating Area). Skip to the next section.

Level Change (Outdoor Seating Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located from the decking area to the main seating area.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is not tactile paving at the top and bottom of the steps.
• The ramp/slope does not bypass the step(s).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the Main Entrance.
  • This accessible toilet is located along the main corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 279cm x 315cm (9ft 2in x 10ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 117cm (3ft 10in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 92cm (3ft).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a medium colour contrast between the walls and floor.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the main corridor.
  • The female and male toilets are approximately 8m (8yd 2ft) from the Main Entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• Home visits / services are available.