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Ruislip Lido Railway - Willow Lawn Station

Reservoir Road, Ruislip, Middlesex, HA4 7TY

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Access Guide

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Introduction

Timetables & Fares

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is West Ruislip.
  • The nearest underground station is Ruislip.

Parking (Lido Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located off Reservoir Road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 310cm x 490cm (10ft 2in x 16ft 1in).
    • The nearest designated bay is 72m (78yd 2ft) from the Reservoir Road entrance.
    • The furthest designated bay is 93m (101yd 2ft) from the Reservoir Road entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally busy.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • Drop off Point View
    • There is not a designated drop off point.

Parking (Willow Lawn Station Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the end of Reservoir Road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 310cm x 490cm (10ft 2in x 16ft 1in).
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the Lido pathway.
    • The furthest Blue Badge bay is 69m (75yd 1ft) from the Lido pathway.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • This is the best car park to catch the narrow gauge train around the lake to the artificial beach, cafe, children's play area, etc.
    • The pathway around the lake from this car park is also more suitable for wheelchair users.

Reception (Ticket Office)

  • The desk/counter is 17m (18yd 1ft) from the platform entrance and exit gate.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Level Change (Ticket Office)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the ticket office.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • Comments View
    • There is dropped kerb from the car park as well as a road crossing from the park area opposite.

Train

  • There are 2 trains available.
  • There are made up of several carriages.
  • There is access for wheelchair users onto the trains.

Train Station

  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located on the right side of the station.
  • The ticket office is 50m (54yd 2ft) from the car park.
  • Not all key concourse shops and services have level access.
  • Concourse shops or services accessed by ramp / steps or lift are ticket office and platform.
  • There are 1 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1.
  • Additional Station Information View
    • Announcements on platforms are audio.
    • Wider ticket barriers are not available to access platforms.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Turntable Tea Room

  • The Turntable Tea Room was closed for public access at time of survey until further notice but is usually open during seasonal periods.
  • The Turntable Tea Room is located to the left of the ticket office.
  • There is level access into the room.
  • Tables and chairs are not fixed.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Blue Badge parking bays.
    • This accessible toilet is located between the female and male standard toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the ticket office.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is sensor.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.