You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hatch End.
• The nearest underground station is Northwood.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 17:30.
• Tuesday 10:00 - 17:30.
• Wednesday 10:00 - 17:30.
• Thursday 10:00 - 17:30.
• Friday 10:00 - 17:30.
• Saturday 10:00 - 16:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located off Potter Street.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
  • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on Potter Street.
• There is not level access into the venue.
• The main door(s) open(s) automatically (away from you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are double.
  • The width of the door opening is 120cm (3ft 11in).
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 110cm (3ft 7in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope is permanent.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 110cm (3ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 3 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Outside Access (Alternative Entrance - Not In Use). Skip to the next section.

Outside Access (Alternative Entrance - Not In Use)

• This information is for the entrance located on Pinner Road.
• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are double.
• The width of the door opening is 123cm (4ft).

You are on Level Change (Alternative Entrance). Skip to the next section.

Level Change (Alternative Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard, large rollerball mouse and height adjustable table is / are available.
• Equipment available for people with a visual impairment includes SuperNova.

You are on Level Change (Lower Seating Area & Accessible Toilet). Skip to the next section.

Level Change (Lower Seating Area & Accessible Toilet)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right when you enter from the main entrance.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

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• Comments View
  • There is level access to the accessible toilets if you enter through the alternative entrance.

You are on Level Change (Computer Area & Standard Toilets). Skip to the next section.

Level Change (Computer Area & Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you enter from the main entrance.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.

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• Comments View
  • There is a platform lift to access this area.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right when you enter from the main entrance.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 4m (4yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 80cm x 144cm (2ft 7in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the alternative entrance.
  • This accessible toilet is located immediately beyond the alternative entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 166cm x 212cm (5ft 5in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 49cm (1ft 7in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 94cm (3ft 1in).
• Comments View
  • This is an ambulant toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the left as you enter.
  • The shared toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.