Access Guide
Introduction
- Services / facilities within the building include two receptions, waiting area and consultation rooms.
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Comments
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- Two practices share Yiewsley Health Centre; Yiewsley Family Paractice and High Street Practice. .
- The contact details for The High Street Practice are;.
- Telephone: 01895 422 292.
- Email: [email protected].
- Website: http://www.highstreetpractice.nhs.net.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is West Drayton.
- The nearest underground station is Uxbridge.
Parking (Staff and Blue Badge)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for Blue Badge holders.
- The car park is located at the rear of the health centre.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 250cm x 490cm (8ft 2in x 16ft 1in).
- The nearest designated bay is 63m (68yd 2ft) from the main entrance.
- The furthest designated bay is 65m (71yd 3in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are double.
- The width of the door opening is 150cm (4ft 11in).
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 154cm (5ft 1in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp does have handrails.
- The handrails are on both sides.
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Comments
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- To the left facing the main entrance, there is an easy ramp, 75cm wide and without handrails.
Outside Access (Car Park Entrance)
- This information is for the entrance located to the rear of the building.
- There is level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are single.
- The width of the door opening is 96cm (3ft 2in).
Reception (Yiewsley Family Practice)
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
Reception (High Street Practice)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Consultancy Room
- The consultation rooms all have level access and 79cm doors.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located off the main corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 84cm (2ft 9in).
- The dimensions of the lift are 110cm x 115cm (3ft 7in x 3ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are 140cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Toilet with Adaptations
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- This accessible toilet is located off the rear corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 158cm x 144cm (5ft 2in x 4ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is no dropdown rail.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the left as you enter.
- The female toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the left as you enter.
- The male toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female toilets.
- The height of the baby change table once extended is 82cm (2ft 8in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- To gain access to standard toilets, please ask for the key at reception.
- Standard toilets and also a children's toilets are located on the first floor.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.