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Belvedere House

Lemon Grove, Feltham, Middlesex, TW13 4DH

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Access Guide

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Introduction

  • Services / facilities within the building include residential flats.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Feltham.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 355cm x 500cm (11ft 8in x 16ft 5in).
    • The nearest Blue Badge bay is 14m (15yd 11in) from the main entrance.
    • The furthest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Parking is for residents only.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 138cm (4ft 6in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 88cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • A key fob is required to access the second door.
    • The height of the key fob reader is 115cm.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 88cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Reception (Concierge)

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located ahead from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 105cm x 204cm (3ft 5in x 6ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.