You are on Introduction. Skip to the next section.

Introduction

• This venue is located within the Continental Hotel.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Hounslow.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Hounslow.
• The nearest underground station is Hounslow Central.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is underground.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 355cm x 490cm (11ft 8in x 16ft 1in).
  • The nearest designated bay is 50m (55yd) from the hotel entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 192cm (6ft 4in).
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 192cm (6ft 4in).
• Comments View
  • The first set of doors are power assisted doors from the outside but automatic from the inside.

You are on Level Change (Hotel Entrance). Skip to the next section.

Level Change (Hotel Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Gym Entrance). Skip to the next section.

Outside Access (Gym Entrance)

• This information is for the entrance located on Balfour Road.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 146cm (4ft 9in) wide.

You are on Level Change (Gym Entrance). Skip to the next section.

Level Change (Gym Entrance)

• There are steps to access this area / service.
• The steps are located at the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do not have handrails.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 4m (13ft 1in) from the hotel lift.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Level Change (Swimming Pool and Changing Rooms). Skip to the next section.

Level Change (Swimming Pool and Changing Rooms)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the swimming pool and changing rooms.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2-3-4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2-3-4.
• The lift is 11m (12yd) from hotel entrance.
• The clear door width is 77cm (2ft 6in).
• The dimensions of the lift are 120cm x 190cm (3ft 11in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift (Gym Lift). Skip to the next section.

Lift (Gym Lift)

• The floors which are accessible by this lift are LG-1.
• The lift is 16m (17yd) from the hotel lift.

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• Comments View
  • At the time of survey the lift was out of service.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 6 steps.
• There is not a ladder type entrance into the water.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 5m (16ft 5in) from the lift.
  • There is not step free access to the fitness suite.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.

You are on Level Change (Fitness Suite). Skip to the next section.

Level Change (Fitness Suite)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the gym lift.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 111cm (3ft 8in).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 23m (25yd) from the hotel lift.
• The standard changing room is 19m (21yd) from the reception desk.
• The standard changing room is 5m (16ft 5in) from the swimming pool.
• There is level access to the standard changing rooms.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are standard level access shower facilities available.
• The showers are located in all of the changing rooms.
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the changing rooms.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.