Access Guide
Introduction
Opening Times
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday 10:00 - 17:00.
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Comments
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- Some stores do trade different hours to the centre.
- Please check with individual stores for details of opening times.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Feltham.
- There is a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Feltham.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 366cm x 430cm (12ft 0in x 14ft 1in).
- The nearest designated bay is 20m (22yd) from the car park entrance.
- The furthest designated bay is 40m (44yd) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Car Park Entrance)
- This information is for the entrance located at the rear of The Centre.
- There is level access into the venue.
- The main doors open (no doors).
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are welcomed in public parts of the venue.
- Customers cannot charge scooters or wheelchairs at the venue.
Lift (Car Park)
- There is a lift for public use.
- The lift is located to the right of the car park entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 3m (9ft 10in) from car park entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 107cm (3ft 6in).
- The dimensions of the lift are 138cm x 146cm (4ft 6in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.