Access Guide
Location
- The venue is situated within the centre of the area.
- This venue is situated in Cranford.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Hayes and Harlington.
- The nearest underground station is Hounslow West.
Opening Hours
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 80cm (2ft 7in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 70cm (2ft 4in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located directly in front of the main entrance.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 230cm x 455cm (7ft 7in x 14ft 11in).
- The nearest designated bay is 5m (16ft 5in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 7m (7yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is traditional pub and Thai cuisine.
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Comments
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- Children welcome until 21:00.
Level Change (Beer Garden)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located outside the back door to the left of the bar.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is a similar exit into the Beer Garden from theKitchen Area.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located left as you enter the main entrance.
- The female toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located right as you enter the main entrance.
- The male toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located within the garden.
- A member of staff trained in BSL skills is not normally on duty.