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Fullers Brewery Tour

Griffin Brewery, Chiswick Lane South, Chiswick, London, W4 2QB

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Access Guide

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Introduction

  • Services / facilities within the building include a tour of a working Brewery over several floors, including a Museum and a Beer Tasting Session.
  • Comments View
    • Tours are booked onlineand start at the Tour Desk in the Brewery Shop.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chiswick.
  • The nearest underground station is Stamford Brook.

Opening Times

Parking

  • The venue does not have its own car park.

Outside Access (The Hock Cellar/Museum Entrance)

  • Entrance View
    • This information is for the entrance located within the Brewery Courtyard.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 142cm.
  • Step(s) View
    • The step(s) is/are located to the right of the door.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • The Hock Cellar contains the Museum, which is where the Brewery Tour usually heads first.

Outside Access (Brewery Entrance)

  • Entrance View
    • This information is for the entrance located opposite the Hock Cellar.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 65cm.
  • Step(s) View
    • The step(s) is/are located in front of the door.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are 10cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • This entrance leads into the main working part of the brewery.

Outside Access (The Brewery Shop)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) by sliding.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 195cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the doors.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.

Reception (Tour Desk)

  • The desk/counter is 10m (10yd 2ft) from the Brewery Shop Entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Comments View
    • The Tour Desk is where visitors gather at the start of their tour.
    • The Tour Desk is located in the Brewery Shop, to the right from the shop entrance.
    • Visitors are given identification badges and hi-vis vests to wear during the tour.

Level Change (Tour Desk)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left of the Tour Desk.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 70cm (2ft 4in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left of the Tour Desk.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • During the week, the tour takes place while the Brewery is a working environment and will be noisy.
    • At the weekends, the Brewery is not in operation and tours will be quieter.

Museum (Hock Cellar)

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are not available.
  • There is not a wheelchair to borrow.

Eating and Drinking (The Brewery Shop)

  • The following information is for the bar.
  • The bar is located at the back of the shop, straight ahead from the shop entrance.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the Main Entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 97cm (3ft 2in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Children are welcomed in the bar area.
  • Comments View
    • The bar sells beer in glasses for consumption on-site, while beer in bottles to take away can be bought from the shop.
    • The entire floor of the Brewery Shop is a slight slope upwards from the shop entrance to the back of the shop.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, and 4.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting levels are moderate to good.
  • Comments View
    • There are several sets of steps throughout the tour, varying from 12-15+ steps between floors.
    • In total, the tour involves more than 200 steps, as well as several steep ramps (for example, pictures 5 and 6).

Accessible Toilet (Brewery Shop - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the Shop Entrance.
    • This accessible toilet is located through the shop to the far right.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the shop staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 145cm x 200cm (4ft 9in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Standard Toilet(s) (Brewery Shop)

Level Change (Brewery Shop Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the upward slant of the floor of the Brewery Shop.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • Comments View
    • The whole floor of the Brewery Shop slopes upwards slightly from the entrance to the back of the shop.
    • The Accessible and Standard Toilets are located at the back of the shop.

Standard Toilet(s) (Courtyard)

Level Change (Courtyard Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the toilet entrances.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is 1 step leading to the male toilet, and 2 steps to the female toilet.

Additional Info

  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.