You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a tour of a working Brewery over several floors, including a Museum and a Beer Tasting Session.

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• Comments View
  • Tours are booked online and start at the Tour Desk in the Brewery Shop.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chiswick.
• The nearest underground station is Stamford Brook.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times for the venue vary according to bookings/events taking place.
• Please click here for information on opening times.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Chiswick Lane South.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (The Hock Cellar/Museum Entrance). Skip to the next section.

Outside Access (The Hock Cellar/Museum Entrance)

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• Entrance View
  • This information is for the entrance located within the Brewery Courtyard.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 142cm.
• Step(s) View
  • The step(s) is/are located to the right of the door.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • The Hock Cellar houses the Museum, which is where the Brewery Tour starts.

You are on Outside Access (Brewery Entrance). Skip to the next section.

Outside Access (Brewery Entrance)

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• Entrance View
  • This information is for the entrance located opposite The Hock Cellar.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 65cm.
• Step(s) View
  • The step(s) is/are located in front of the door.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are 10cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • This entrance leads into the main working part of the brewery.

You are on Outside Access (The Brewery Shop). Skip to the next section.

Outside Access (The Brewery Shop)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 195cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the doors.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Reception (Tour Desk). Skip to the next section.

Reception (Tour Desk)

• The desk/counter is 10m (10yd 2ft) from the Brewery Shop Entrance.
• There is not level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

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• Comments View
  • The Tour Desk is where visitors gather at the start of their tour.
  • The Tour Desk is located in the Brewery Shop, to the right from the shop entrance.
  • Visitors are given identification badges and hi-vis vests to wear during the tour.

You are on Level Change (Tour Desk). Skip to the next section.

Level Change (Tour Desk)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left of the Tour Desk.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • During the week, the tour takes place while the Brewery is a working environment and will be noisy.
  • At the weekends, the Brewery is not in operation and tours will be quieter.

You are on Museum (Hock Cellar). Skip to the next section.

Museum (Hock Cellar)

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are not available.
• There is not a wheelchair to borrow.

You are on Eating and Drinking (The Brewery Shop). Skip to the next section.

Eating and Drinking (The Brewery Shop)

• The following information is for the bar.
• The bar is located at the back of the shop, straight ahead from the shop entrance.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the The Brewery Shop Main Entrance.
• The distance between the floor and the lowest table is 66cm (2ft 2in).
• The distance between the floor and the highest table is 97cm (3ft 2in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are not available.
• Children are welcomed in the bar area.

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• Comments View
  • The bar sells beer in glasses for consumption on-site, while beer in bottles to take away can be bought from the shop.
  • The entire floor of the Brewery Shop is a slight slope upwards from the shop entrance to the back of the shop.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, and 4.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • The lighting levels are moderate to good.
• Comments View
  • There are several sets of steps throughout the tour, varying from 12-15+ steps between floors.
  • In total, the tour involves more than 200 steps, as well as several steep ramps (for example, pictures 18 and 19).

You are on Accessible Toilet (Brewery Shop - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Brewery Shop - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the Shop Entrance.
  • This accessible toilet is located through the shop to the far right.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the shop staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 145cm x 200cm (4ft 9in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the Accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).

You are on Standard Toilet(s) (Brewery Shop Toilets). Skip to the next section.

Standard Toilet(s) (Brewery Shop Toilets)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the back of the Brewery Shop.
  • The female toilet(s) is/are approximately 25m (27yd 1ft) from the Brewery Shop Entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Brewery Shop Toilets
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the back of the Brewery Shop.
  • The male toilet(s) is/are approximately 25m (27yd 1ft) from the Brewery Shop Entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are good.

You are on Level Change (Brewery Shop Toilets). Skip to the next section.

Level Change (Brewery Shop Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the upward slant of the floor of the Brewery Shop.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

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• Comments View
  • The whole floor of the Brewery Shop slopes upwards slightly from the entrance to the back of the shop.
  • The Accessible and Standard Toilets are located at the back of the shop.

You are on Standard Toilet(s) (Courtyard Standard Toilets). Skip to the next section.

Standard Toilet(s) (Courtyard Standard Toilets)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located just off the courtyard leading to the Hock Cellar.
  • The female and male toilets are approximately 35m (38yd 10in) from the Hock Cellar Entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Courtyard Standard Toilets
  • Lighting levels in the female and male toilets are moderate to good.

You are on Level Change (Courtyard Standard Toilets). Skip to the next section.

Level Change (Courtyard Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the toilet entrances.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There is 1 step leading to the male toilet, and 2 steps to the female toilet.
  • There is an additional shallow step that leads to the courtyard area from the street pavement (as shown in photograph 3).

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • Children aged 15 and under are not permitted on the tour.
    
  • There is a strictly no nut policy.