You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Brentford.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kew Bridge.
• The nearest underground station is Gunnersbury.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday 11:00 - 16:00.
• Thursday 11:00 - 16:00.
• Friday 11:00 - 16:00.
• Saturday 11:00 - 16:00.
• Sunday 11:00 - 16:00.

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• Comments View
  • Currently open only weekends, as there is a major refurbishment taking place, that will be complete March 2014.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 510cm (13ft 1in x 16ft 9in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are double.
• The width of the door opening is 146cm (4ft 9in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • There is a gift shop located in the reception foyer.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There is a gate to gain access to the museum in the reception foyer.
  • The width of the opening is 90cm (2ft 10in).

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located throughout the venue.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 130cm (4ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the Steam Hall.
• There is/are 15 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

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• Comments View
  • Only the first 12 steps have a handrail.
  • These steps lead to the 90 Inch and 100 Inch Engines.
  • There are various ramps thoughout the museum, all of which have a handrail on one or both sides.

You are on Level Change (Museum Garden and Picnic Area). Skip to the next section.

Level Change (Museum Garden and Picnic Area)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the garden from the car park.
• The ramp or slope is steep.
• The ramp or slope is permanent.
• The width of the ramp or slope is 120cm (3ft 11in).

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• Comments View
  • The ramp has a gravel surface.

You are on Level Change (Upper Ground Floor). Skip to the next section.

Level Change (Upper Ground Floor)

• There are steps to access this area / service.
• The steps are located leading up to the upper ground floor.
• There is / are 5 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.
• There is a standard and / or platform lift to access this service.

You are on Lift (Access to Steam Hall). Skip to the next section.

Lift (Access to Steam Hall)

• There is a lift for public use.
• The lift is located in the steam hall.
• The lift is a platform lift.
• The lift is approximately 45m (49yd 8in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 87cm x 150cm (2ft 10in x 4ft 11in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is bright.

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• Comments View
  • The steps convert into a platform lift.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Touch tours are available.
• There is not a hearing assistance system.
• Concessions are not available.
• There is not a wheelchair to borrow.

You are on Lift (Access to 90 and 100 inch pumps). Skip to the next section.

Lift (Access to 90 and 100 inch pumps)

• There is a lift for public use.
• The lift is located on the steps.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 40m (43yd 2ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 80cm x 90cm (2ft 7in x 2ft 11in).
• The lighting level in the lift is medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting level is medium.
• Comments View
  • These stairs can be overcome using the main lift or ramps.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located just behind the reception and shop area.
• The lift is a platform lift.
• The floors which are accessible by this lift are LG-G.
• The lift is approximately 22m (24yd 2in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 97cm x 110cm (3ft 2in x 3ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • The lower ground floor can also be accessed using internal ramps.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • The services on other floors which are not accessible include the Maudslay Engine, Bull Engine, Boulton and Watt Engine viewing levels, and the library.

You are on Restaurant Bar Internal (Stokers Cafe). Skip to the next section.

Restaurant Bar Internal (Stokers Cafe)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 2m (2yd 7in) from the main entrance.
• The distance between the floor and the lowest table is 77cm (2ft 6in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks.

You are on Level Change (Babcock Cafe and Toilets). Skip to the next section.

Level Change (Babcock Cafe and Toilets)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the far side of the Steam Hall.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 85cm (2ft 9in).
• There are steps to access this area / service.
• The steps are located to the side of the cafe by the toilets.
• There is / are 3 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.
• There is a standard and / or platform lift to access this service.

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• Comments View
  • These steps convert into a platform lift.

You are on Lift (Babcock Cafe and Toilets). Skip to the next section.

Lift (Babcock Cafe and Toilets)

• There is a lift for public use.
• The lift is located on the side of the cafe next to the toilets.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is 43m (47yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 89cm x 134cm (2ft 11in x 4ft 5in).
• There are separate entry and exit doors in the lift.
• The controls for the lift are not within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • These steps convert into a platform lift.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
  • This accessible toilet is located adjacent to the cafe.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 91cm (2ft 12in).
  • The door is light.
  • The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located next to the Babcock cafe.
  • The female and male toilets are approximately 7m (7yd 1ft) from the Babcock Cafe and Toilets lift.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the male and female toilets.
  • The height of the baby change table once extended is 121cm (3ft 12in).
• Comments View
  • There are also standard toilets located in the outbuildings next to the adapted toilet.
  • These can only be used by the public at weekends.
  • The male toilet here is accessed by a deep step.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the toilets from the cafe and lift.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 83cm (2ft 9in).

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.