Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Brentford.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Kew Bridge.
- The nearest underground station is Gunnersbury.
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday 11:00 - 16:00.
- Thursday 11:00 - 16:00.
- Friday 11:00 - 16:00.
- Saturday 11:00 - 16:00.
- Sunday 11:00 - 16:00.
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Comments
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- Currently open only weekends, as there is a major refurbishment taking place, that will be complete March 2014.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 510cm (13ft 1in x 16ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 146cm (4ft 9in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- There is a gift shop located in the reception foyer.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There is a gate to gain access to the museum in the reception foyer.
- The width of the opening is 90cm (2ft 10in).
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located throughout the venue.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 130cm (4ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the Steam Hall.
- There is/are 15 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
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- Only the first 12 steps have a handrail.
- These steps lead to the 90 Inch and 100 Inch Engines.
- There are various ramps thoughout the museum, all of which have a handrail on one or both sides.
Level Change (Museum Garden and Picnic Area)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the garden from the car park.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- The width of the ramp or slope is 120cm (3ft 11in).
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Comments
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- The ramp has a gravel surface.
Level Change (Upper Ground Floor)
- There are steps to access this area / service.
- The steps are located leading up to the upper ground floor.
- There is / are 5 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
Lift (Access to Steam Hall)
- There is a lift for public use.
- The lift is located in the steam hall.
- The lift is a platform lift.
- The lift is approximately 45m (49yd 8in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 87cm x 150cm (2ft 10in x 4ft 11in).
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is bright.
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Comments
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- The steps convert into a platform lift.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are available.
- There is not a hearing assistance system.
- Concessions are not available.
- There is not a wheelchair to borrow.
Lift (Access to 90 and 100 inch pumps)
- There is a lift for public use.
- The lift is located on the steps.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 40m (43yd 2ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 80cm x 90cm (2ft 7in x 2ft 11in).
- The lighting level in the lift is medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG-G.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting level is medium.
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Comments
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- These stairs can be overcome using the main lift or ramps.
Lift (Main Lift)
- There is a lift for public use.
- The lift is located just behind the reception and shop area.
- The lift is a platform lift.
- The floors which are accessible by this lift are LG-G.
- The lift is approximately 22m (24yd 2in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 97cm x 110cm (3ft 2in x 3ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The lower ground floor can also be accessed using internal ramps.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Comments
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- The services on other floors which are not accessible include the Maudslay Engine, Bull Engine, Boulton and Watt Engine viewing levels, and the library.
Restaurant Bar Internal (Stokers Cafe)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 77cm (2ft 6in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Level Change (Babcock Cafe and Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the far side of the Steam Hall.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 85cm (2ft 9in).
- There are steps to access this area / service.
- The steps are located to the side of the cafe by the toilets.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
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Comments
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- These steps convert into a platform lift.
Lift (Babcock Cafe and Toilets)
- There is a lift for public use.
- The lift is located on the side of the cafe next to the toilets.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 43m (47yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 89cm x 134cm (2ft 11in x 4ft 5in).
- There are separate entry and exit doors in the lift.
- The controls for the lift are not within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- These steps convert into a platform lift.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- This accessible toilet is located adjacent to the cafe.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The door is light.
- The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located next to the Babcock cafe.
- The female and male toilets are approximately 7m (7yd 1ft) from the Babcock Cafe and Toilets lift.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the male and female toilets.
- The height of the baby change table once extended is 121cm (3ft 12in).
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Comments
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- There are also standard toilets located in the outbuildings next to the adapted toilet.
- These can only be used by the public at weekends.
- The male toilet here is accessed by a deep step.
Level Change (Standard Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the toilets from the cafe and lift.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 83cm (2ft 9in).
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.