- The venue is situated within the centre of the village.
- This venue is situated in Osterley.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Hounslow.
- The nearest underground station is Osterley.
- The venue does not have its own car park.
Public Car Parks
- There is not a car park for public use within 200m (approx).
On Street Blue Badge Parking
- On street marked Blue Badge bays are not available.
On Street Standard Parking
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 190cm x 590cm (6ft 3in x 19ft 4in).
- Standard marked parking bays are located on Thornbury Road.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 163cm (5ft 4in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
- Customers cannot charge scooters or wheelchairs at the venue.
Eating and Drinking
- Full table service is available.
- Food or drinks are not ordered from the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 38cm (1ft 3in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
Availability and Location of Standard Toilets
- Standard toilets are not available.
- There are accessible toilet facilities within this venue.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
- This accessible toilet is located at the rear of the café.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 188cm x 202cm (6ft 2in x 6ft 8in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 113cm (3ft 8in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm (2ft 9in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.