Access Guide
Overview
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About
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- Facilities available in the venue include: an assembly hall, register office, council chamber, ceremony suites and meeting rooms.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking.
- The nearest train station is Brixton.
- This station does not have step-free access.
- The nearest step-free train station is Herne Hill.
- The nearest underground station is Brixton.
- This underground station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access via lift at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is 1 other entrance.
- There is step-free access via slope at the other entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the Multi Faith Room.
- There are manual doors along circulation routes.
- Access throughout may include narrow walkways and pillars.
- The basement, ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on the basement and first floors.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located on the ground floor.
- Female and male step-free standard toilet facilities are located on the ground, first and second floors.
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Changing Places Facilities
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- Changing Places facilities are located on the ground floor.
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Changing Facilities
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- Parent and baby changing facilities are located in the basement toilet with adaptations and the register office female standard toilet.
Parking
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located in Buckner Road.
- The Blue Badge bays are clearly marked and signposted.
Entrance (Main Entrance)
- This entrance is located on Acre Lane.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 166cm.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open towards you.
- The width of the opening is 131cm.
- The doors have a low colour contrast.
- There is step-free level access via lift as you enter.
- The lift bypasses the steps.
- There are 4 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is not between 30cm-45cm.
Lift (Main Entrance)
- The lift surveyed is located to the right as you enter via the main entrance.
- The distance from the main entrance is 2m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is an enclosed platform lift.
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Enclosed Platform Lift
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- The raised section of the ground floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 97cm (width) x 195cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- The lift is slow moving.
- The lift has a separate door to exit.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Access Point - Brixton Hill
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Access Point
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- This access point is located on Brixton Hill.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is a double gate at this access point.
- The gates are permanently held open.
- The width of the opening is 232cm.
- The gates have a high colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a steep gradient.
- There is a bollard after the gates.
Access Point - Buckner Road
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Access Point
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- This access point is located on Buckner Road.
- The access point is clearly signed.
- There is step-free access via a very easy slope.
- There is a double gate at this access point.
- There is an intercom at a height of 123cm.
- The gates are permanently held open.
- One of the gates was locked at the time of the survey.
- The width of the opening is 280cm.
- The gates have a high colour contrast.
- There is step-free access via a very easy slope as you enter.
Courtyard
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About
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- The following is available in this area: grounds.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: block paving.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces, narrow gaps and bollards.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout all areas.
Entrance (Courtyard Entrance)
- This entrance is located in the courtyard.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors.
- The doors open away from you.
- The width of the opening is 200cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open away from you.
- The width of the opening is 182cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located down the corridor to the right via the main entrance.
- The distance from the main entrance lift is 32m.
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Route
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- The most accessible route to the reception has step-free level access.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 120cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- The height of the touchscreen display ranges from 104cm to 123cm from the floor.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: tables and coffee tables.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the Multi Faith Room.
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Circulation
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- There are manual doors along circulation routes.
- Access throughout may include narrow walkways, pillars and moveable physical obstructions.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests, armchairs and sofas.
- Lighting levels vary due to the size of the space.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located down the corridor to the left via the main entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the main entrance lift is 30m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the facility.
- There is a key card reader to enter at a height of 116cm from the floor.
- There is pictorial and written text signage on or near the door.
- The door is automatic.
- The door opens outwards and has a low colour contrast.
- The width of the opening is 109cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
- The dimensions of the facility are 315cm (width) x 439cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 278cm (from the side of the toilet pan).
- The lateral transfer space on the right is 128cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 190cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is no emergency alarm.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 123cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 93cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 97cm and 134cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is a push button to exit at a height of 120cm from the floor.
Lift (Main)
- The lift surveyed is located down the corridor to the right as you enter via the main entrance.
- The distance from the main entrance lift is 50m.
- The most accessible route to the lift has step-free level access.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
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Standard Lift
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- The basement, ground, first and second floors can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 106cm (width) x 145cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
- Lighting levels vary due to the use of large glazed walls.
Stairs
- The stairs are located down the corridor to the left as you enter via the main entrance.
- The basement, ground, first and second floors can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located to the left as you exit the lift on the basement floor.
- The distance from the main lift is 12m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are manual doors along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 245cm (width) x 372cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 175cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 109cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
