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Portico Gallery

23B Knight's Hill, West Norwood, London, SE27 0HS

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Access Guide

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Introduction

  • Services / facilities within the building include Basement - pottery room, making area and kitchen Lower Ground Floor - multipurpose hall Ground floor and hall mezzanine - offices.
  • Comments View
    • Activities at the venue include fitness and wellbeing classes, choirs, art, pottery and sewing groups.
    • The venue also hosts band and dance nights and is available for hire.
    • At the time of our visit (November 2018) the new vegan café was under construction and expected to open by the end of the month.
    • This will have its own entrance to the right of the front entrance on Knight's Hill.
    • From the café, the nearest toilets are on the lower ground floor of the building, near to the hall.
    • These can be reached by a single step up from the café to the foyer of the building and then using the front stairs down to hall level.
    • Step-free access would involve leaving the café and using the path to the right of the building then using the accessible entrance into the main hall.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is West Norwood.

Opening Times

  • Opening times for the venue vary according to bookings/events taking place.
  • Comments View
    • Please contact the venue or check the website for the event programme.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on the road outside the venue, limited to 30 minutes, 07.00 - 19.00.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • It may be possible to drive into the rear alleyway, accessed off Knight's Hill Square, to drop passengers off close to the hall entrances, but there is unlikely to be a parking space in this area.

Level Change (Footpath to Hall Entrances)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the path from Knight's Hill to the right of the building, down to the lower ground level for direct access to the hall.
  • The ramp/slope gradient is steep.
  • Comments View
    • Photographs 1 and 2 show the entrance to the path from Knight's Hill.
    • Photograph 3 is looking down the path towards the hall entrances.
    • Photograph 4 is looking back up the slope towards Knight's Hill.

Outside Access (Hall Accessible Entrance)

  • Entrance View
    • This information is for the entrance located from the rear alleyway or the footpath to the right of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the door opening is 192cm.
  • Ramp/Slope View
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • These doors have to be opened from the inside.
    • The portable ramp is stored in an outbuilding nearby and is put into place on request.

Outside Access (Hall Stepped Entrance)

  • Entrance View
    • This information is for the entrance located from the footpath along the right hand side of the building from Knight's Hill.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 107cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The step tapers from shallow to deep, left to right, because of the sloping path in front of it.

Outside Access (Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the building, on Knight's Hill.
    • There is stepped access at this entrance.
    • The height of the bell/buzzer is 135cm (4ft 5in).
    • The main door(s) open(s) away from you (push).
    • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 80cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 80cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 8cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is a third set of doors after the second ones which are similar.
    • The entry buzzer is in the lobby between the first and second set of doors.
    • This entrance opens into a hallway from which there are stairs down to the hall level or stairs up to the mezzanine walkway above the hall.

Outside Access (Pottery Room Direct Basement Entrance)

  • Entrance View
    • This information is for the entrance located from the yard at the rear of the building. This is accessed by arrangement using the gate into the yard from Beadman Street.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 79cm.
  • Ramp/Slope View
    • The ramp/slope is located across the yard leading up to the entrance.
    • The gradient of the ramp/slope is slight.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • Photographs 1 and 2 show the main hall set out with soft-surface mats for an exercise class and a small stage.
    • The mats and the stage may be removed for different activities.
    • Photographs 3 - 6 show the pottery and making area, the indoor pond and the kitchen, which are at basement level.
    • Photograph 7 shows the hallway after the front entrance, with the stairs down to the main hall on the right.
    • Photograph 8 shows the mezzanine walkway overlooking the main hall.
    • The curtained areas to the left are used as office, studio or storage spaces.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are ground floor and lower ground floor.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is not a landing.
    • The lighting levels are medium.
  • Comments View
    • These stairs are located off the hallway after the front entrance (shown in photograph 1).
    • There are additional stairs at the rear of the building, which connect the basement, hall and the hall balcony levels (shown photographs 2 and 3).

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the rear alleyway.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.