Access Guide
Introduction
- Services / facilities within the building include Basement: bar.
Ground Floor: entrance foyer and box office, auditorium and small meeting room.
First Floor: rehearsal rooms and props storage.
Second Floor: wardrobe storage and costume hire.
Third Floor: staff offices.
-
Comments
View
- This amateur theatre runs a full schedule of performances throughout the year.
- There are spaces within the venue, such as the ground floor meeting room and first floor rehearsal space, which are available to hire by outside groups.
- The venue is also developing its own programme of activities such as children's music sessions and an adult writers' group.
- The theatrical costume store also operates a hire service.
- The theatre bar is open to the public on performance evenings.
- It is also open most other evenings to members.
- Please contact the venue for further details of the event programme.
Opening Times
- Opening times for the venue vary according to bookings/events taking place.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is West Norwood.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on the opposite side of the road, approximately 50m from the main entrance.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- Parking in the on-street bays is limited to 30 minutes, 07.00 -19.00, Monday to Saturday.
- No other on-street parking is permitted during these times.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 125cm.
Reception (Reception and Box Office)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
-
Comments
View
- There is also a wire hearing loop inside the theatre as well.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
-
Comments
View
- The hearing loop is in the auditorium.
- Photograph 1 shows the entrance foyer.
- Photograph 2 shows the small meeting room on the ground floor.
- Photographs 3 and 4 show the two rooms on the first floor which are used for rehearsals and other activities.
- All of these rooms are also available to hire.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located the front row.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- There is a wheelchair to borrow.
- To borrow a wheelchair, please ask at reception.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
-
Comments
View
- The stage and seating layout varies between performances, but there is always space at ground level for wheelchair users.
- The stage set up will also be designed for actors who have mobility difficulties as required.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are -1, G, 1, 2 and 3.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
-
Other
View
- The area(s)/service(s) on the floors which are not accessible is/are third floor staff offices.
-
Comments
View
- Photograph 1 shows the stairs connecting the basement bar and the ground floor.
- Photographs 2 and 3 show the stairs to the upper levels on the right hand side of the building.
- There is also a stair to the left hand side of the building which has handrails to both sides (shown in photograph 4).
Lift
- There is a lift for public use.
- The lift is located at the rear of the main entrance foyer, ahead from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are -1, G, 1 and 2.
- The lift is approximately 5m (5yd 1ft) from the main entrance.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
-
Comments
View
- The lift is always available to connect the entrance foyer with the basement bar.
- A staff/member electronic fob is required to operate the lift to the upper levels.
Eating and Drinking (Bar)
- The following information is for the bar.
- The bar is located on floor -1, ahead as you exit the lift.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the lift.
- The distance between the floor and the lowest table is 53cm (1ft 9in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The standard height for tables is 53cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
Third Floor Hire Rooms
- There are three rooms on the third floor which are used as hire venues.
- There is a room which is set for a consultation/therapy/meeting room.
- There is a room with chairs and tables which can be organised for any kind of activity.
- The other room is a kitchen as well as a side room with a toilet and a bath.
Toilet with Adaptations (Foyer - Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located at the rear right of the entrance foyer.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 155cm x 268cm (5ft 1in x 8ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 88cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft).
-
Comments
View
- This toilet has a second door so that it can also be accessed from the back stage area.
Toilet with Adaptations (Basement Bar - Left Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the lift.
- This accessible toilet is located to rear right of the bar as you exit the lift.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 220cm x 250cm (7ft 3in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 152cm (4ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin, general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
-
Comments
View
- This toilet is also signed for use as a gender neutral toilet.
Toilet with Adaptations (Second Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the lift.
- This accessible toilet is located on the second floor.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
-
Comments
View
- As you exit the lift, the accessible toilet is to the right after a single manual door which is heavy to operate.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located off the basement bar.
- The female and male toilets are approximately 5m (5yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located in the ground floor backstage area.
- The shared toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.
-
Comments
View
- There are additional female, male and shared standard toilets on the first floor (shown in photographs 5 and 6).
- There are 3 steps up from the main first floor level served by the lift.
Standard Toilet(s) (Third Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the third floor.
- The shared toilet(s) is/are approximately 12m (13yd 4in) from the stairs.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are bright.
-
Comments
View
- There are two doors to enter these toilets, the first door 76cm wide and the second door is 68cm.
- There is also a bath tub within the toilet which can be used in case of any accidents/emergencies.
Level Change (Access to First Floor Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located through the door to the right as you exit the lift on the first floor.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the rear yard.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
-
Comments
View
- Pre-visits tour or touch tours can be arranged, including information about the sensory environment. Please contact the South London Theatre by emailing [email protected].
- Some staff are trained in the Dementia Friends scheme to have awareness and be better able to assist people with dementia.