Access Guide
Overview
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Parking and Public Transport
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- The station does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible station entrance.
- There is no main entrance for the building.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
- Access throughout may include pillars and permanent physical obstructions.
- Levels 0 to -1 (underground system) can be accessed via a standard lift.
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Getting Help and Assistance
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- There is a member of staff available for assistance.
- There is a ticket office at this station.
- Help points are located at the ticket office.
- Seating is available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right of the information office.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located to the right hand side of the information office.
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Changing Facilities
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- Parent and baby changing facilities are located within the female standard toilets.
Parking
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located within the bus terminus.
- The Blue Badge bays are signposted but have no markings.
- The maximum stay for Blue Badge holders is 3 hours.
Access Point
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Access Point
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- This access point is located at the Vauxhall Cross junction, opposite Vauxhall Train Station.
- The access point is not clearly signed.
- There is step-free level access at the access point.
- There is an open gap at this access point.
- The width of the opening is more than 200cm.
Ticketing (Information and Assistance)
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Ticket Counter
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- The ticket counter is located within the bus station.
- There is step-free level access to the counter.
- The height of the counter is 78cm.
- There is not a lowered section at the counter.
- The counter has windows which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include pillars and permanent physical obstructions.
- There is a low colour contrast between the walls and floor along most circulation routes.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
Bus / Coach Stands
- There are 9 stands at this station.
- All stands have step-free level access.
- All stands are clearly signed.
- All stands are sheltered.
- The stands do not have help points.
- All stands have seating.
- Seating available on the stands includes: seating with shared armrests.
- The seating is fixed.
- The stands have a timetable board.
- Stand boarding areas do not have tactile markings.
- Stand boarding areas do not have markings.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located next to the information and assistance office.
- The distance from the information and assistance office is 6m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 215cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 85cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 119cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 105cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 112cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 114cm and 177cm from the floor.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
- There is a second lock to the toilet. The key can be obtained from the information and assistance booth to the left.
Lift (to Underground )
- The lift surveyed is located to the right of the information and assistance office.
- The distance from the information and assistance office is 3m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Levels 0 to -1 can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 104cm (width) x 154cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
