You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a swimming pool and fitness suite.
• Related link Knights Hill Surgery.
• Https://www.accessable.co.uk/london-borough-of-lambeth/access-guides/knights-hill-surgery

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is West Norwood.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
  • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is block paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located in front of the venue.
• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 195cm (6ft 5in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 175cm (5ft 9in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 7m (7yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are not trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

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• Comments View
  • There is a gate with a width of 88cm and a turnstile with a width of 55cm to the right of the reception to access the Leisure Centre facilities.

You are on Entrance (Changing Area). Skip to the next section.

Entrance (Changing Area)

• This information is for the entrance located on the left after the security barriers at reception.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 156cm.
• Comments View
  • The entrance to the changing area is 10m from the main entrance.

You are on Inside Access (Changing Area and Swimming Pool). Skip to the next section.

Inside Access (Changing Area and Swimming Pool)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There is a pool platform lift for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 5 steps.
• The steps do have handrails.
• The handrails are on both sides.
• There is a ladder type entrance into the water.
• The ladder does not have handrails.

You are on Changing Places (Swimming Pool). Skip to the next section.

Changing Places (Swimming Pool)

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• Location and access View
  • The facility is located straight ahead from the entrance to the swimming pool.
  • The facility is approximately 26m (28yd 1ft) from the entrance to the changing area.
  • There is level access into the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The width of the door is 96cm (3ft 2in).
  • The dimensions of the facility are 375cm x 292cm (12ft 4in x 9ft 7in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 100cm (3ft 3in).
  • The transfer space on the right as you face the toilet is 272cm (8ft 11in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are not available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has not got a non-slip floor.
  • A functioning emergency alarm is not available.
  • It is out of reach (higher than 10cm (4") from the floor).

You are on Accessible Changing Room (Swimming Pool). Skip to the next section.

Accessible Changing Room (Swimming Pool)

• There are accessible changing rooms available.
• The accessible changing room is located in the changing village.
• The facility is 13m (14yd 8in) from the the entrance to the changing area (changing village).
• The door opens outwards.
• The width of the door is 97cm (3ft 2in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 266cm x 284cm (8ft 9in x 9ft 4in).
• The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 208cm (6ft 10in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 50cm (1ft 8in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 75cm (2ft 6in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is fixed.
• The length of the bench is 100cm (3ft 3in).
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip-down seat.
• The height of the seat is 55cm (1ft 10in).

You are on Accessible Shower (Standard Changing Rooms). Skip to the next section.

Accessible Shower (Standard Changing Rooms)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the female and male standard changing rooms.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 58cm (1ft 11in).
• Other facilities available include; a dropdown rail.
• There is level access to the services from the accessible shower facilities.

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• Comments View
  • There are similar accessible shower facilities within each of the female and male standard changing rooms.

You are on Accessible Shower (Group Changing Rooms). Skip to the next section.

Accessible Shower (Group Changing Rooms)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the group changing rooms.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• Other facilities available include; a dropdown rail.
• There is level access to the services from the accessible shower facilities.

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• Comments View
  • There are similar accessible showers in each of Group Changing Rooms 1 and 2.
  • The flip down seat in Group Changing Room 1 is 49cm from the floor.
  • The flip down seat in Group Changing Room 2 is 51cm from the floor.

You are on Toilet with Adaptations (Group Changing Rooms). Skip to the next section.

Toilet with Adaptations (Group Changing Rooms)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 6m (6yd 1ft) from the entrance to the group changing rooms.
  • This accessible toilet is located on the left inside the Group Changing Room 1, and on the right in Group Changing Room 2.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 138cm x 216cm (4ft 6in x 7ft 1in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 51cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • The accessible toilet in Group Changing Room 2 does not have a vertical grab rail.

You are on Family Changing Area. Skip to the next section.

Family Changing Area

• The family changing area is located on the left after the entrance to the changing area.
• There is a fixed height baby change table 72cm from the floor.
• There is a pedal bin disposal unit.

You are on Standard Changing Room (Group Changing Rooms). Skip to the next section.

Standard Changing Room (Group Changing Rooms)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 4m (4yd 1ft) from the entrance to the changing area.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 18m (19yd 2ft) from the main entrance.
• The standard changing room(s) surveyed is/are located on the right after the entrance to the changing area.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There are similar standard shower facilities in each of Group Changing Rooms 1 and 2.

You are on Standard Changing Room (Swimming Pool). Skip to the next section.

Standard Changing Room (Swimming Pool)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 7m (7yd 1ft) from the entrance to the changing area.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the swimming pool.
• The standard changing room(s) surveyed is/are located along the main corridor in the changing area, on the left.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There are separate female and male standard changing rooms.
  • There are similar changing rooms on the first floor.

You are on Standard Toilet(s) (Standard Changing Rooms). Skip to the next section.

Standard Toilet(s) (Standard Changing Rooms)

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within each of the female and male standard changing rooms.
  • The female and male toilets are approximately 9m (9yd 2ft) from the entrance to the standard changing room.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are good.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located to the right of reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 200cm (3ft 7in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 10m (10yd 2ft) from the lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The door(s) may be difficult to open.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing assistance system is available for induction.
  • Staff are trained to use the portable hearing assistance system.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Accessible Changing Room (First Floor Fitness Suite). Skip to the next section.

Accessible Changing Room (First Floor Fitness Suite)

• There are accessible changing rooms available.
• The accessible changing room is located on the first floor.
• The facility is 7m (7yd 1ft) from the lift.
• The door opens outwards.
• The width of the door is 100cm (3ft 3in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 270cm x 217cm (8ft 10in x 7ft 1in).
• The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 102cm (3ft 4in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 69cm (2ft 3in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is fixed.
• The length of the bench is 100cm (3ft 3in).
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 58cm (1ft 11in).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.