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West Norwood Library

1-5 Norwood High Street, West Norwood, SE27 9JU

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located In the corridor on the left after entering via the car park entrance.
    • The toilet with adaptations has a left hand transfer space.
    • Ambulant toilet facilities are located in the standard toilets on the basement floor.
    • Female and male standard toilet facilities with stepped access are located on the basement floor.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations and within the standard toilets.

Parking (Blue Badge Holders)

  • Car Park View
    • The car park is located at the rear of the venue, accessed via Norwood High Street.
    • The car park is open air/surface and sheltered.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 5m from the car park entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street standard parking is available.
    • On-street standard parking is available at the front of the library on Norwood High Street.

Entrance (Car Park)

  • This entrance is located to the left of the Blue Badge bays.
  • The approach to the entrance has a bollard.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 110cm.
  • There is a single automatic door, which is push pad activated.
  • The door opens towards you.
  • The width of the opening is 83cm.
  • The door has a medium colour contrast.
  • There is a push pad or push button to exit at a height of 110cm.

Entrance (Internal Library)

  • This entrance is located to the left after the main building entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 156cm.

Reception

  • Location View
    • The reception is located ahead and left as you enter the library.
    • The distance from the library entrance is 25m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 97cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 74cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Library

  • There is step-free level access throughout the majority of areas.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs, riser recliner chairs, benches and high stools.
  • Some seating is fixed.
  • Furniture available in the library includes: tables, coffee tables, high tables and desks.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 105cm to 145cm from the floor.
  • There is a screen shrink option for the touchscreen to make it more accessible.
  • When made accessible the height of the touchscreen display ranges from 105cm to 125cm from the floor.
  • The touchscreen also has the following accessibility aids: adjustable font size.
  • There are different language options available at the self-checkout screens.
  • This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
  • Auxiliary aids available in this library include: ergonomic chairs, large letter key keyboards, high visibility/contrast keyboards, handheld magnifiers, CCTV/video magnifiers and coloured overlays.
  • Accessible software available for the computers includes: Zoomtext.
  • Prodigy and Supernova software are also available.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left in the corridor after the car park entrance.
    • The distance from the car park entrance is 30m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 215cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 103cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 63cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.