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City Heights E-ACT Academy

33 Abbots Park, Tulse Hill, London, SW2 3PW

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Access Guide

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Introduction

  • The sports hall facilities are sometimes rented out to other users.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Tulse Hill.
  • The nearest underground station is Brixton.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
    • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
    • The furthest designated bay is 23m (25yd 6in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Comments View
    • The nearest bay is 4m from the sports hall entrance and the furthest is 13m.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 200cm (6ft 7in) wide.
  • Comments View
    • Only the door on the right opens automatically, with a width of 100cm.

Outside Access (Sports Hall Entrance)

  • This information is for the entrance located to the left of the venue.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 210cm (6ft 11in) wide.

Level Change (Main and Sports Hall Entrances)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrances.
  • The ramp or slope is easy.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service.
  • This venue does not play background music/noise.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the cafe.
  • The cafe is located to the left after you enter.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 18m (19yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 92cm (3ft).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (Main)

  • There is a lift for public use.
  • The lift is located to the left after you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is 25m (27yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 140cm x 140cm (4ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (Sports Hall)

  • There is a lift for public use.
  • The lift is located to your right on entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is 10m (10yd 2ft) from the sports hall entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • At the time of research, it was not possible to photograph the lift.

Level Change (First Floor)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located along the corridor as you exit the lift.
  • The ramp or slope is easy.

Accessible Changing Room (Sports Hall)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left after you enter.
  • The facility is 12m (13yd 4in) from the sports hall entrance.
  • The door opens inwards.
  • The width of the door is 84cm (2ft 9in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 285cm x 385cm (9ft 4in x 12ft 8in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 156cm (5ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is fixed.
  • The length of the bench is 104cm (3ft 5in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 55cm (1ft 10in).
  • Comments View
    • The changing bench is not in a fixed location and can be moved if neccessary.
    • The accessible shower also has drop down rails on either side.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 18m (19yd 2ft) from the sports hall entrance.
  • The standard changing room is 12m (13yd 4in) from the sports hall.
  • The standard changing rooms are located in front of you when you enter via the sports hall entrance.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There is an accessible shower in the changing rooms with a flip down seat at a height of 52cm.
    • It has an adjustable shower head, grab and drop down rails.

Accessible Toilet (Ground Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is 27m (29yd 1ft) from the main entrance.
    • This accessible toilet is located on the left after you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from reception.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 210cm x 235cm (6ft 11in x 7ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There are similar toilets in the same location on floors 1-3.
    • These have pictoral signage symbols. The transfer spaces are smaller with widths of 126cm on floors two and three, and 130cm on floor one.
    • The transfer space is also to the left on the first and third floors.
    • There is also another accessible toilet located 17m from the main lift on the third floor this toilet is quite different and for more information please see the separate third floor accessible toilet section.

Accessible Toilet (Third Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 17m (18yd 1ft) from the main lift.
    • This accessible toilet is located to the rear of the third floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 245cm x 325cm (8ft x 10ft 8in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 180cm (5ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is another accessible toilet located on the third floor that is very similar to the Ground floor toilet.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the left after you enter.
    • The female toilets are 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the left after you enter.
    • The male toilets are 33m (36yd 3in) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.