Access Guide
Overview
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About
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- This is a leisure centre.
- Services and facilities available in the venue include: a pool, a changing room with adaptations, a gym, a sports hall, male and female changing areas and standard showers.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lee Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the first floor and the male changing area.
- There are manual doors along circulation routes.
- Access throughout may include narrow walkways.
- The ground and first floors can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the changing room with adaptations off the reception.
- The toilet with adaptations has a right hand transfer space.
- Female step-free standard toilet facilities are located in the female changing area.
- Male standard toilet facilities with stepped access are located in the male changing area.
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Changing Facilities
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- Changing facilities with adaptations are located off reception.
- Standard changing facilities are located on the far side of the leisure centre.
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Washroom and Shower Facilities
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- Standard shower facilities are located in the male and female changing areas.
Parking
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Car Park
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- The car park is located to the rear of the leisure centre.
- The car park is open air/surface.
- The car park surface consists of concrete.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The Blue Badge parking bay dimensions are 240cm (width) x 440cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 38m from the main entrance.
- The most accessible route from the Blue Badge parking has stepped access.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Main Entrance
- This entrance is located at the front of the leisure centre.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 158cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located ahead as you enter.
- The distance from the main entrance is 2m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 102cm.
- There is a lowered section at the desk, but it was obstructed at the time of the survey.
- The height of the lowered section is 77cm.
- The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Getting Around
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Access
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- There is not step-free access between floors.
- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the first floor and male changing area.
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Circulation
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- There are manual doors along circulation routes.
- Access throughout may include narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the size of the space.
Changing Room with Adaptations
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Location and Access
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- The changing room surveyed is located off the reception.
- The distance from the main entrance is 10m.
- The most accessible route to the changing room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the changing room.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 77cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- Washing and toilet facilities available in the changing room include: a toilet with adaptations.
- Changing facilities available in the changing room include: a dry seat for changing.
- The dimensions of the changing room are 187cm (width) x 150cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 112cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 102cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 97cm and 162cm from the floor.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
Pools
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Pool 1
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- There is step-free level access to the pool area.
- This is an indoor pool.
- There is step-free level access throughout this area.
- Some flooring is shiny.
- There is not an emergency alarm poolside.
- Lighting levels vary due to the size of the space.
- Access into the water is via a ladder.
- The pool is staffed at all times.
Gym
- The gym is located at the far side of the leisure centre.
- There is step-free level access into the gym.
- There is a key fob/card reader at a height of 118cm.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 80cm.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
- There is room for a wheelchair user to manoeuvre.
- The gym is not staffed.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- There is not clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- Seating available includes: benches.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Female Changing Room
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Changing Area
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- The female changing area was surveyed.
- The changing area surveyed is located at the far side of the pool.
- The distance from the main entrance is 25m.
- The most accessible route to the changing area has step-free level access.
- There is a manual door along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 78cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has push taps.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed shower head.
- The shower controls are push.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Stairs
- The stairs are located at the rear of reception.
- The ground and first floor can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
