You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a full service post office and convenience store.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Grove Park.
• The nearest DLR station is Lewisham.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:30.
• Tuesday 09:00 - 17:30.
• Wednesday 09:00 - 17:30.
• Thursday 09:00 - 17:30.
• Friday 09:00 - 17:30.
• Saturday 09:00 - 14:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on strips along Downham Way and various side streets.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Parking immediately outside the venue and parade of shops is restricted to 30 mins from 08:00-18:30, Monday to Saturday. There is unrestricted on street parking further along Downham Way and on various side streets.

You are on Outside Access (Downham Way). Skip to the next section.

Outside Access (Downham Way)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 93cm (3ft 1in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 26/07/2023.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • Some of the aisles may be narrower than 75cm due to items being stored on the floor.

You are on Counter (Post Office). Skip to the next section.

Counter (Post Office)

• The counter is 11m (12yd 1in) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 98cm (3ft 3in).
• There is a lowered section.
• The height of the lowered section of the counter is 78cm.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 26/07/2023.
• The hearing assistance system was working at the time of testing.
• Lighting levels are moderate to good.

You are on Counter (Shop). Skip to the next section.

Counter (Shop)

• The counter is 4m (4yd 1ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 117cm (3ft 10in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.