You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include training room, stay and play/ crèche room, counselling room.
• Related link The Children's Society.

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• Comments View
  • This centre is one of a number managed by the Children's Society.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Deptford.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Surrey Quays.
• The nearest underground station is Canada Water.

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• Comments View
  • There are bus stops immediately outside and opposite the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 450cm x 500cm (14ft x 16ft).
  • The nearest designated bay is 15m (16yd 15in) from the the side entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are level changes with no dropped kerbs.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a gate to enter the car park, which is normally kept locked.
  • Visitors requiring access to the car park will need to contact the centre in advance or on arrival and request a staff member to unlock the gate.

You are on Outside Access (Main Gate Entrance). Skip to the next section.

Outside Access (Main Gate Entrance)

• This information is for the entrance located at the front left of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 120cm (3ft) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of and after the gate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front left of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 120cm (3ft) wide.

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• Comments View
  • The automatic sliding doors are operated by reception staff following contact via the intercom.
  • The intercom is 115cm high.
  • To exit, the door is operated by reception staff or by push pad which is 160cm high.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located from the car park into the venue.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 115cm (3ft) wide.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 3m (3yd 11in) from the the main entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are not trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are not trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.

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• Comments View
  • The photographs show the training room and the playroom.
  • Activities at the centre include stay and play, parenting classes, job seeking and ESOL courses.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 12m (13yd 4in) from the the main entrance.
  • The accessible toilet is located to the left of the main entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 82cm (2ft).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 180cm (4ft x 5ft).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (19in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3").
  • The hand dryer is 110cm (3ft) high.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 110cm (3ft) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3").
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5").
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.
• Comments View
  • The toilet pan is fitted centrally in the room, giving 54cm space to the left.
  • There is a drop down rail in this space.
  • There is 105cm in front of the toilet.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located within the accessible changing room.
• The facilities available in the accessible shower are an adjustable shower head and a flip down seat.
• The height of the seat is 46cm (18in).
• There is level access to the services from the shower facilities.

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• Comments View
  • The shower controls are 135cm high.
  • There is a standard height (89cm) washbasin in the same room.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the main corridor.
  • The female and male toilets are 16m (17yd 19in) from the the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the children's toilet off the creche.
  • The height of the baby change table once extended is 98cm (3ft).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are Text Relay aware.

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• Comments View
  • Staff are available for family support and outreach home visits.