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Hilly Fields Park

Adelade Avenue, Forest Hill, Ladywell, SE13 1YP

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the centre of the park at the rear of the cafe.
    • The toilet with adaptations has a left hand transfer space.
    • Shared step-free standard toilet facilities are located next to the toilet with adaptations.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

Access Points

  • Access Points View
    • There are 4 access points to enter the park.
    • The access points are located on Adelaide Avenue, Montague Avenue, Hilly Fields Crescent and Vicars Hill.
    • All access points are step-free.
    • The approach to the access points may include uneven surfaces and steep slopes.
    • Some access points are clearly signed.
    • The access points include open gaps.
    • All gaps are at least 150cm wide.

Outdoor Spaces

  • About View
    • The following is available in this area: a playground, a grassed play area, sports pitches, sports courts, an outdoor gym, parkland, woodland, walkways and a café.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: tarmac.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: uneven surfaces.
    • There are also unsurfaced paths/trails in some areas.
    • Path or trail surfaces consist of: compact earth.
    • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
    • Some paths/trails have sections with: uneven surfaces.
    • There are seats situated along the paths for people to rest.
    • There is not step-free level access throughout.
    • The following areas have step-free access via slopes: varying gradients are throughout the park.
  • Playground View
    • The playground is accessed via a gate.
    • The width of the opening is 178cm.
    • Some of the play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile), fitness and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
    • Routes around the play equipment are not firm and even.
    • The majority of routes around the play equipment are at least 150cm wide.

Eating and Drinking (Hilly Fields Cafe)

  • Location and Access View
    • Hilly Fields Cafe is located in the centre of the park.
    • The most accessible route has slight slopes.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 97cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located on the left as you enter the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menu types include: wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and picnic tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located in the centre of the park at the rear of the cafe.
    • The distance from the cafe entrance is 7m.
  • Route View
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 95cm.
    • The door has a locking handle.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 217cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin has push taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 103cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 97cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were low at the time of the survey.