Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Forest Hill.
- The nearest Metro Station is Forest Hill.
- There is not a tram stop within 150m (164yds) of the venue.
Opening Times (Horniman Museum)
- Monday 10:00 - 17:30.
- Tuesday 10:00 - 17:30.
- Wednesday 10:00 - 17:30.
- Thursday 10:00 - 17:30.
- Friday 10:00 - 17:30.
- Saturday 10:00 - 17:30.
- Sunday 10:00 - 17:30.
- Please click here for information on opening times.
Parking (Blue Badge Bays)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is for Blue Badge holders only.
- The car park is located behind the venue, via Horniman Drive.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- There are 9 bays in the car park with one bay currently being used by the museum.
1 spot is located on the right of the ramp to the main entrance, on the path to the Horniman Garden. - The dimensions of the Blue Badge parking bay(s) are 240cm x 460cm (7ft 10in x 15ft 1in).
- The nearest Blue Badge bay is 55m (60yd 5in) from the main entrance.
- The furthest Blue Badge bay is 85m (92yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is limited parking for Blue Badge holders.
- Enter the site via the Horniman Drive entrance using the postcode SE23 3BU.
- Use the buzzer on the gate to contact the security team for access.
- If the buzzer is too high, please call 020 8699 1872 or email [email protected] in advance.
- There is a steep downhill slope from the car park to the main entrance (photographs 1-2).
- For more information on parking please visit:https://www.horniman.ac.uk/plan-your-visit/access/.
- There is limited parking for Blue Badge holders.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the right as you go down the path towards Horniman Gardens.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 135cm (4ft 5in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 144cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
Reception (Tickets)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/06/2024.
- The hearing assistance system was working at the time of testing.
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Comments
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- There is an area to leave your buggy opposite the reception desk, in front of the gift shop.
Level Change (Reception to Visitor Lift/ Museum)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located past the reception desk.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the right of the ramp.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre of the step(s).
- The ramp/slope does bypass the step(s).
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Comments
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- There are tactile marking before and after the stairs.
Inside Access (Museum)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/06/2024.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is available.
- The availability of tactile signage depends on exhibition.
- Braille signage for exhibits is not available.
- Touch tours are not available.
- Video tours are not available.
- There is a hearing assistance system.
- The hearing assistance system is a portable loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/06/2024.
- The hearing assistance system was working at the time of testing.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, ask at the reception desk.
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Comments
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- The Bloomberg mobile app has some audio description and video tours for visitors to use, however this is not for all exhibitions.
- Some exhibitions have a tactile map.
- Companion concessions are available.
- The museum supplies ear defenders for visitors.
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- The Bloomberg mobile app has some audio description and video tours for visitors to use, however this is not for all exhibitions.
Lift (Visitors)
- There is a lift for public use.
- The lift is located down the steep ramp to the left, after the reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G, 1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 20m (21yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 133cm (4ft 4in).
- The dimensions of the lift are 144cm x 279cm (4ft 9in x 9ft 2in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
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- The lift was not working during the time of survey.
- The lift will aim to be back in service on the 9th of July 2024.
- To access the facilities on the Lower Ground floor, please see staff and they will help with an alternative route to services.
- The lift was not working during the time of survey.
Other Floors (Main Staircase)
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Steps
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- The floors which are accessible by stairs are G, LG.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- Lower hand rails are available.
Other Floors (Natural History Balcony)
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are moderate to good.
Other Floors (Rear Staircase)
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Steps
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- The floors which are accessible by stairs are G, LG.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are low to moderate.
Lift (Aquarium Lift)
- There is a lift for public use.
- The lift is located on the Lower Ground floor opposite the World Gallery.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, BL.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 10m (10yd 2ft) from the visitor lift on the Lower Ground Floor.
- Staff do not need to be notified for use of the lift.
- The clear door width is 98cm (3ft 3in).
- The dimensions of the lift are 109cm x 206cm (3ft 7in x 6ft 9in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors (Stairs to the Aquarium)
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Steps
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- The floors which are accessible by stairs are LG, BL.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Aquarium
- The Aquarium is located on the Basement level of the museum, approximately 6m from the aquarium lift.
- You enter the Aquarium via double doors that open away from you and are permanently held open.
- The width of the opening is 140cm.
- There is low lighting throughout the Aquarium and some narrow corridors, the narrowest being 115cm wide.
- The majority of the viewing areas are 78cm high, however there are portable blocks that can be used to step onto if needed.
- The flooring in the Aquarium is carpet, wood and vinyl.
- Information boards are placed throughout the Aquarium and light up, they have good colour contrast.
- There is a bench seat which is 45cm high.
- You exit the Aquarium via a double door which is permanently held open and opens away from you.
- The width of the door is 136cm.
- Please note there is an additional cost to visit the Aquarium.
- There is a corner near the entrance where buggies can be parked.
Shop
- The majority of aisle widths are 150cm+.
- All flooring in the shop is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
- There is step-free level access to the till(s).
- The height of the counter is 101cm.
- There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
- The till does not have a hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment.
- There is no (or very little) background noise here.
- Lighting levels are good in the shop.
Opening Times (Horniman Cafe)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 17:00.
- Please click here for information on opening times.
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Comments
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- The Bandstand Kiosk is open daily, 9am – 4pm.
Outside Access (Horniman Café)
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Entrance
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- This information is for the entrance located to the left of the museum entrance.
- There is stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are permanently held open.
- The door(s) is/are single width.
- The width of the door opening is 103cm.
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 4cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is a dark mat on the floor before the entrance.
- There is an additional door to the left, however it is for staff only.
- While renovations are taking place, a new temporary entrance can be used by visitors to access the new café unit.
- This entrance is located on the left before the main entrance.
- The new entrance has a width of 96cm and is obstructed. This can be removed by staff if needed.
- There is a dark mat on the floor before the entrance.
Eating and Drinking (Horniman Café)
- The following information is for the café.
- The café is located to the left of the museum entrance.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the entrance.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Due the café undergoing refurbishments, a temporary coffee unit has been erected.
- This will be gone once the refurbishment is finished.
- The order counter has a height of 108cm.
- Menus can only be found on the wall.
- Full service is available if needed.
- The type of food which can be purchased here are hot and cold meals and drinks.
- Disposable cup, cutlery and straws are available.
- There is a food collection kiosk opposite the café unit.
- The height of the counter to collect the food is 82cm.
- Due the café undergoing refurbishments, a temporary coffee unit has been erected.
Opening Times (Horniman Gardens)
- Monday 07:15 - 20:30.
- Tuesday 07:15 - 20:30.
- Wednesday 07:15 - 20:30.
- Thursday 07:15 - 20:30.
- Friday 07:15 - 20:30.
- Saturday 07:15 - 20:30.
- Sunday 08:00 - 20:30.
- Please click here for information on opening times.
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Comments
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- The Gardens opens at 08:00 on Bank Holidays.
Parks and Gardens (Horniman Gardens)
- The park or garden does have footpaths.
- The path(s) has a / have compact earth, tarmac and concrete surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are steep slopes on the paths.
- There are bench seats situated along the paths for people to rest.
Opening Times (Butterfly House)
- Monday 10:30 - 16:00.
- Tuesday 10:30 - 16:00.
- Wednesday 10:30 - 16:00.
- Thursday 10:30 - 16:00.
- Friday 10:30 - 16:00.
- Saturday 10:30 - 16:00.
- Sunday 10:30 - 16:00.
- Please click here for information on opening times.
Butterfly House
- The Butterfly House is located at the rear of Horniman Gardens, up a steep slope.
- Access is via an open doorway which is 183cm wide.
- There is an additional sliding door to enter into the butterfly enclosure. The door is 195cm wide, easy to open and there are pvc curtains behind it.
- The enclosure is a greenhouse with a variety of flora and the flooring is made of compacted gravel.
- The walkways are over 120cm wide and there are information boards throughout the enclosure.
- The exit from the enclosure is via pvc curtains and a sliding door that is 103cm wide.
- The exit from the Butterfly House is via a gift shop.
- The counter is 100cm high and there is a lowered section of the counter which is 76cm high.
- Please note there is an additional charge to access the Butterfly House.
Parent and Baby Room (Lower Ground Floor)
- There is a parent and baby room for public use.
- The parent and baby room is located in the lower ground floor toilet area opposite the main staircase.
- The parent and baby room is approximately 16m from the visitor lift.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- There are disposal facilities in the parent and baby room.
- There is not a wash basin in the parent and baby room.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 17m (18yd 1ft) from the visitor lift.
- This accessible toilet is located on the lower ground floor opposite the main staircase.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 204cm x 243cm (6ft 8in x 7ft 12in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 129cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 120cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 115cm (3ft 9in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the right as you enter the toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Toilet with Adaptations (Horniman Café - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the café entrance.
- This accessible toilet is located along the café to the right through the manual glass door.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding (Bi-Fold).
- The door is locked by a lever twist.
- The width of the accessible toilet door is 64cm (2ft 1in).
- The door is easy to open.
- The dimensions of the accessible toilet are 205cm x 200cm (6ft 9in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 148cm (4ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 107cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the left as you enter the toilet.
- The height of the baby change table once extended is 86cm (2ft 10in).
Toilet with Adaptations (Horniman Gardens - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 81m (88yd 1ft) from the museum entrance.
- This accessible toilet is located in Horniman Gardens, to the left of the Blue Badge car park.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is easy to open.
- The dimensions of the accessible toilet are 163cm x 211cm (5ft 4in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 109cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located to the left as you enter the toilet.
- The height of the baby change table once extended is 83cm (2ft 9in).
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Comments
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- There is a steep uphill slope from the main Horniman Gardens pathway to the accessible toilet.
Standard Toilet(s) (Lower Ground Floor - Male and Female)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the lower ground floor, opposite the main staircase.
- The female and male toilets are approximately 14m (15yd 11in) from the visitor lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in both the male and female toilets.
- The height of the baby change table once extended is 89cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
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Comments
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- The height of the baby change table in the male toilets once extended is 86cm.
Standard Toilet(s) (Horniman Café - Male and Female)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the Horniman café to the right as you enter, through the manual glass door.
- The female and male toilets are approximately 15m (16yd 1ft) from the café entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Standard Toilet(s) (Horniman Gardens - Male and Female)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in Horniman Gardens, to the left of the Blue Badge car park.
- The female toilet(s) is/are approximately 83m (90yd 2ft) from the museum entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in Horniman Gardens, to the left of the Blue Badge car park.
- The male toilet(s) is/are approximately 85m (92yd 2ft) from the museum entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
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Comments
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- The toilets are located on a steep slope off the main Horniman Gardens pathway.
- The access to the female toilet is via a 17cm step with no handrails.
- The access to the male toilet is via an additional steep downwards slope.
- The toilets are located on a steep slope off the main Horniman Gardens pathway.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in various areas around the garden.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 1.
- Home visits / services are not available.
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Comments
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- There are 3 wheelchairs available to borrow.
- There are magnifying sheets which can be used to help read descriptions better.
- There are 3 wheelchairs available to borrow.