Access Guide
Overview
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About
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- The following is available here: a café, a grassed play area, an outdoor gym, parkland, a playground, sports courts and sports pitches.
- A cricket ground, tennis court, play trail, and bowling green are also available.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Sydenham.
- This station has step-free access.
- The nearest overground station is Sydenham.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting Around
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- The following areas have step-free access via slopes: the park.
- Circulation routes around the site consist of: surfaced footpaths, unsurfaced paths and grassed areas.
- Resting areas are available along circulation routes.
- Wayfinding signage is not provided.
- Map boards are not provided.
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Getting Help and Assistance
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- There is a water bowl available for assistance dogs.
Parking
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Recreation Road.
- The Blue Badge bays have faded markings.
- On-street standard parking is available at the access points on Recreation Road, Silverdale, and Mayow Park Road (North and South).
Access Point 1 - Recreation Road
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Access Point
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- This access point is located off Recreation Road.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There is step-free access via a slope.
- The slope has a slight gradient.
- There is a double gate at this access point.
- The gates are permanently held open.
- The width of the opening is 340cm.
- The gates have a high colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
Access Point 2 - Silverdale
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Access Point
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- This access point is located off Silverdale Road.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There is step-free level access at the access point.
- There is a double gate at this access point.
- The gates are permanently held open.
- The width of the opening is 330cm.
- The gates have a high colour contrast.
- There is step-free access via a slope as you enter.
- The slope gradient varies between slight and steep.
Access Point 3 - Mayow Road - North
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Access Point
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- This access point is located off Mayow Road, near Greenvale School.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There is step-free access via a slope.
- The slope has a slight gradient.
- There is a double gate at this access point.
- The gates are permanently held open.
- One of the gates was locked at the time of the survey.
- The width of the opening is 155cm.
- The gates have a low colour contrast.
Access Point 4 - Mayow Road - South
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Access Point
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- This access point is located off Mayow Road.
- The access point is not clearly signed.
- There is step-free level access at the access point.
- There is a double gate at this access point.
- The gates are permanently held open.
- One of the gates was locked at the time of the survey.
- The width of the opening is 160cm.
- The gates have a high colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
Outdoor Spaces (Play Area)
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About
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- The following is available in this area: a playground.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: rubber tarmac, paving slabs and bonded gravel.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- There are also unsurfaced paths/trails throughout.
- Path or trail surfaces consist of: wood bark, grass and compact earth.
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- Some paths/trails have sections with: uneven surfaces.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: the whole area.
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Playground
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- The playground is accessed via a gate.
- The width of the opening is 100cm.
- Some of the play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, rotating, climbing, viewing, sensory (visual, audible, or tactile), fitness and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
- Routes around the play equipment are firm and even.
- The majority of routes around the play equipment are at least 150cm wide.
Outdoor Spaces (Park)
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About
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- The following is available in this area: a grassed play area, sports pitches, sports courts, an outdoor gym, parkland and walkways.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: tarmac.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces.
- There are also unsurfaced paths/trails throughout.
- Path or trail surfaces consist of: uncompacted earth (muddy).
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- Some paths/trails have sections with: uneven surfaces.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: the whole park.
Entrance (Brown and Green Cafe)
- This entrance is located at the front of the cafe as you enter from the Mayow Road South access point.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the steps.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are handrails on both sides.
- There are 3 steps as you enter.
- There are no handrails for the steps.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is not between 30cm-45cm.
- There are double manual doors.
- The doors open towards you.
- The doors are easy to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 77cm.
- The doors have a high colour contrast.
Eating and Drinking (Brown and Green Cafe)
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the front as you enter.
- There is step-free level access to the counter.
- The height of the counter is 85cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 90cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menus types include: wall-mounted, menu boards and countertop.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Seating Area (External - Brown and Green Cafe)
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Location and Access
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- The seating area is located at the front of the venue.
- The most accessible route has a slight slope.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free access via a slope to this area.
- The slope gradient varies between slight and steep.
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Seating Area
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- The seating area is partially covered.
- There is step-free level access throughout the majority of the seating area.
- There is stepped access to the seating under the canopy.
- There is step-free access by ramp to the seating under the canopy.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables and picnic tables.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
Toilet with Adaptations (No Transfer Space)
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Location
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- The toilet surveyed is located to the right side of the cafe entrance.
- The distance from the cafe entrance is 7m.
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Route
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- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 90cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 195cm (width) x 280cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush for the toilet.
- The flush is on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the right as you face the toilet.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high colour contrast.
- The hand dryer is 79cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 96cm.
- The walls and floor have a high colour contrast.
- Lighting levels were low at the time of the survey.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Standard Toilet Facilities
- The gender neutral toilet facilities were surveyed.
- The toilet is located to the right side of the cafe entrance.
- The distance from the cafe entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the toilet.
- There is written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 72cm.
- Internally the door has a high colour contrast.
- Hand washing facilities include: a wash basin, a wall mounted soap dispenser and a soap dispenser.
- The wash basin has push taps.
- Hand drying facilities include: a hand dryer.
- Lighting levels were even at the time of the survey.
